joebutt Posted December 6, 2007 Share Posted December 6, 2007 got a 04 #3cyl piston that deteriorated,valve indintation, and alum melted on cyl wall- head is cracked(of coarse) i managed to scrape the crap of the cyl wall and hone, got 1 grove thats gonna stay, owner wants a head and piston put in, rod and crank looks fine spent 2hrs on cleaning cylinder plus cab off and eng removed ben on the rack a week , all parts will in the 6th 120k on motor this happened after egr cooler replacement and on the test drive after replacement, customer pay! he says it never missed when he brought it in, but had been adding coolant for over 10k miles. he wont long block it!too funny, any comments? Quote Link to comment Share on other sites More sharing options...
Jim Warman Posted December 6, 2007 Share Posted December 6, 2007 I'd get lot's of signed and notarized waivers and statements on this puppy.... I hate to say this but this is the kind of motor that a guy could wind up "marrying". Not to lecture.... but..... While it's important to involve a customer in the repair process, we can't allow the customer to make all of our decisions for us. We have to step in somewhere and say "I'm sorry, I will not perform substandard repairs". It sounds like you are pretty uncomfortable with the way things are going...When the damned thing craps out, you can bet that the customer is going to forget about his input on the repair process and the blame will land square on your shoulders. There are few days when I don't tell someone (staff, customer, boss) that we just aren't going to do what is being asked of us.... A good rep is hard to earn but easy to squander. Quote Link to comment Share on other sites More sharing options...
mchan68 Posted December 6, 2007 Share Posted December 6, 2007 Just curious, what are you charging for this repair? I had another one of "Joe's Garages" call me requesting a quote on "continuing" a job they started. Apparently, they got as far as removing SOME of the head bolts, and felt they went in over their head. I'm sure you're NOT guaranteeing any possibility of any future subsequent failures? AAAHHH, I smell a painful wedding ring syndrome on this one!!! Quote Link to comment Share on other sites More sharing options...
joebutt Posted December 6, 2007 Author Share Posted December 6, 2007 thanks for the info - theres no wedding ring that goes with repair- that was up front, if this thing works out ok to leave the shop he is going to off the thing , then when the rest of it comes apart , some new owner will hopefully get the proper repair Quote Link to comment Share on other sites More sharing options...
joebutt Posted December 6, 2007 Author Share Posted December 6, 2007 cp all the way- clocked on it now! lol Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.