jared_bortel Posted March 10, 2008 Author Share Posted March 10, 2008 Yes that is the truck I was working on and in my defense let me tell you how things actually went down. I walked this guy through everything anybody ever did to this truck not just me. I told him everything we at our dealership had done to it every test we had performed and so on. I rode in his truck when i gave it to him and showed him the boost it was making on the ids. 23psi, you cant ask for much more than that out of an 03 early build with a stick. Truck runs completely fine this guy is complaing that his f350 on 22.5 inch rims wont hit 95 mph fast enough I told him I cant help him with that concern and told him to slow down or pull over an let me out. This truck runs as well or better than most trucks I've ever drove. I went as far as i could to please his guy giving my personal phone number, becuase i know he goes onto forums, and told him if a tech question presented itself that i would answer anything i could for him. And one last thing this guy was fishing for money from us end of story as soon as he came in demanding that the GM give him an extended warranty for free he lost his credibility. After myself the SD the shop foreman the advisor and the GM drove the truck they told him to come get his truck and not feel obligated to bring it back. Personally I could care less i did everything I could to please him if that wasn't enough well I dont make enough to cover his 200k warranty. Quote Link to comment Share on other sites More sharing options...
LARRY BRUDZYNSKI Posted March 11, 2008 Share Posted March 11, 2008 Rule #1: If the customers wants the performance of a VETTE, go get one... Rule #2: Refer to #1 and tell him have a nice day(all the while smiling) Kill him with kindness, Really pisses them off. /forums/images/%%GRAEMLIN_URL%%/grin.gif Quote Link to comment Share on other sites More sharing options...
Mekanik Posted March 11, 2008 Share Posted March 11, 2008 What more could you possibly do? Absolutely nothing! You fixed it and it runs the way is is supposed to. 95mph... give me a break. The problem is not with the truck, its with the customer. That manual trans isn't meant for someone on a dragstrip and neither is that truck. Hopefully he will never return to your shop. Not that I would ever do this, but you may want to call the police and tell them how he sped past you on the highwat at at least 95mph. You still have his lic. plate /forums/images/%%GRAEMLIN_URL%%/smirk.gif number right? Quote Link to comment Share on other sites More sharing options...
LARRY BRUDZYNSKI Posted March 11, 2008 Share Posted March 11, 2008 James your a rotten little bugger you are... /forums/images/%%GRAEMLIN_URL%%/cheers.gifLove it /forums/images/%%GRAEMLIN_URL%%/cheers.gif...Keep up the good work!!! /forums/images/%%GRAEMLIN_URL%%/grin.gif Quote Link to comment Share on other sites More sharing options...
G. Bedford Posted March 11, 2008 Share Posted March 11, 2008 No defense needed, Jared. I posted because you stated the vehicle was fixed, but certainly the owner did not feel that way. In this day of customer surveys I felt you should have a heads up if this post was about the same rig. Quote Link to comment Share on other sites More sharing options...
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