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Extended diesel warranty...

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Jim Warman

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Well... we are the benefactors of a head gasket job covered under the extended diesel engine warranty.... the term cluster f@ck comes to mind...

 

The truck is up for a "full meal deal"... there are sure signs of both head gasket failure as well as EGR cooler failure.... oil cooler will be tested in the next couple of days...

 

The best part - we have to wait for the warranty adjuster to come look.... It just keeps gettin' better....

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Well... we are the benefactors of a head gasket job covered under the extended diesel engine warranty.... the term cluster f@ck comes to mind...

 

The truck is up for a "full meal deal"... there are sure signs of both head gasket failure as well as EGR cooler failure.... oil cooler will be tested in the next couple of days...

 

The best part - we have to wait for the warranty adjuster to come look.... It just keeps gettin' better....

Hey, I got potentially TWO on the go now. One on an '05 F-350 that I'm waiting for the owner to come in at 7AM to remove the utility rack in the bed, in order to enable cab removal, and of all things, an E-450 (see my post in 6.0L Discussion)!!!
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Ahh... the extended diesel warranty... we don't sell it, and anyone that comes in with it is directed right back where they bought it... they don't get to pass go, they don't get to collect $200. We figure if it were an out-of-towner it will be handled different, but that scenario has not come up (yet).

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Isn't it wonderful? NOT!!!! I just completed a job on an 05 with the diesel ESP. First concern was blowing coolant out the degas bottle. Followed TSB to the letter, stripped it down and found blown head gaskets, heads OK. EGR cooler failed pressure test when hot only. They had to send an inspector out to verify my diagnosis. Result, yes, fix it as you requested to. The other concern was the serpentine belt was losing the rearmost rib. Another tech had diagnosed it and found A/C compressor seized, and I replaced it while doing the heads. A quick inspection of tensioner and other pulleys showed no obvious faults, So I assumed other tech was correct in his diag. Started engine up after repair and road tested OK. Brought back on truck rack to check fluid levels and make sure no leaks evident. While idling to check tranny fluid, motor started to have light random knock. Raised on hoist and found cause of knock and belt problem to be crankshaft moving forward when engine running. My bad. I should have checked that when heads were off. After waiting to get the original claim paid and calling for warranty approval for a short block, was told to "just remove oil pan to have a look inside". Not wanting to be in a bad spot by just dropping the pan in chassis, I removed the engine and we borrowed the proper engine stand so I could take a good look at it. The rear skirt of the thrust bearing was mangled up and lying in the bottom of the pan. Diagnosis: short block due to wear on the crank/bedplate thrust area and possible connecting rod/piston damage due to being forced forward in the block. Called for approval and was told to remove heads to make sure no related damage and then they would send out an inspector to verify. No damage to heads(of course not, the gaskets hadn't even seated into them yet from the previous repair and didn't hardly even have to be scraped clean. The inspector is a really good guy who we don't mind seeing here at all. He had me remove another main bearing (I already had the upper bearing out of the thrust journal) and authorized a short block. Hey, didn't I diagnose that before I ever had it apart? Got it back together OK this time. The really sad thing about the repair was that it was already a remanufactured long block from a previous concern of a ventilated block. If the crank concern had been caught at the same time as the head gaskets, they would have sent a complete long block under the engine parts warranty. I will know to look next time, at least. /forums/images/%%GRAEMLIN_URL%%/flamethrower.gifDiesel engine warranty?

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