Stupid Customer Tricks-Parte Deux

Jim Warman · June 23, 2005

04 F350, losing coolant. Degas bottle is empty. Add one gallon... still empty - 6 more gallons and we are showing in the bottle. Rad pressure tester is applied and the pressure drops as quick as the level in the degas.

I had already checked the EGR valve and it was sooty... not as bad as some, but dirty, none-the-less. No leaks seen, pull the EGR again and you could hear the gurgling.

Went after the EGR cooler and (I'll try to remember to take the camera tomorrow) found the oil filter outlet tube in advanced stages of meltdown.

I have go ahead on the EGR cooler and we'll see how it runs after that.

Customer states temp guage "acted funny" but he never thought much about it.... I wonder how hw finally noticed that it was losing coolant.

Keith Browning · January 5, 2006

This definitely qualifies... and THEY call US thieves!

a customer had his Harley F350 in for head gaskets and took advantage of the LOANER trucks we let him drive, both of which he returned with the fuel tanks completely empty. Ripped my dealer off for about $190.00

Same guy, same two trucks, accumulated $1300.00 worth of unpaid EZ-Pass tolls and the subsequent fines for non-payment of the tolls. Stealing from the state of NJ. There are cameras that take a picture of the vehicle when a violation occurs... snagged! It is his signature on the loaner truck paperwork on the days the violations occurred. Posted Image

For those who don't know, In NJ (and other states) we have an automated highway and bridge toll system that with the purchase of a transceiver allows you to roll through a toll booth and automatically pay without stopping.