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Pedals!!

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DieselD

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seriously what is the deal on getting parts?? Ive got a 2005 Excursion sitting here in need of a pedal 3C3Z-9F836-BA and there none to be found ANYWHERE! my guys are telling me backordered until 1/29/2010!!! So basically I need to tell the customer he is out of a vehicle for 3 months? We all know a diesel is useless with a bad pedal. great customer service ford thanks!Posted Image

 

anyone have an inside info on this issue?

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is that the NM dealer? I know we did check oeconnection first.

 

got a email into our fleet rep to see what he can do....but its looking worse and worse for this poor customer.

 

only option I have right now is a used $185 pedal which of course the customer or dealer does not want to pay for which I cant blame either.

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Got word back from our rep and looks like we are SOL. the supplier went out of business and ford had to find another vendor. they are testing phase and expect to fill all 580 back orders by 12/31/09.

 

awesome....

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