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Injector prior aproval

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Has anyone else had problems getting prior approval for 6.0L fuel injectors? I had my first experience with injector prior approval this morning. I’m working on a 2007 F250 that is dropping two cylinders after a cold start. I go through the diag, fix a fuel pressure problem and then try to get prior approval.

 

I have to say that I'm really specific in my explanation of my diag and why I am replacing said parts. They message me asking how long the engine is misfiring after starting cold. Well I didn't have my stopwatch with me, but my best guess is 60-90 seconds. They message me back saying that it is normal for this engine to misfire for 90 seconds. Prior approval for injectors is DENIED!!!

 

I made sure to describe the misfire as dropping all the way to the bottom of the power balance screen, and they tell me that it is normal to do this for a minute and a half?

 

I call hotline and explain my situation to an engineer. The guy totally agreed with me and said there must be a 'communication problem'. He told me that there wasn't anything wrong with the information or the details that I sent in.

 

I got my approval and the truck is fixed, but I felt like I really had to jump through some hoops. This is going to be a really long winter if this is how it is going to be with injector replacements. Anyone else have this problem?

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I thought that prior approval was only necessary for turbochargers, cylinder heads/gaskets, high pressure oil pumps, EGR coolers and oil coolers (not the oil cooler "kits"). Is it different for you guys south of the border?

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I'm not sure if this applies to you guys up in Canada, but for us, as of November 1st, prior approval is required for injectors. I think they dropped the prior approval for EGR coolers though.

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Read the attached file for the complete details. This information was originally posted on FMC Dealer and now resides on the PTS website. Here is the SSM as well:

2863 - REVISIONS TO THE DIESEL ENGINE COMPONENTS PRIOR APPROVAL PROGRAM BEGIN 11/2/09

THE EXISTING DIESEL ENGINE COMPONENTS PRIOR APPROVAL PROGRAM IS BEING AMENDED TO REMOVE FOUR 6.0L COMPONENTS, AND ADD ONE NEW 6.0L AND TWO NEW 6.4L COMPONENTS. THESE REVISIONS APPLY TO BOTH LEVEL 1 AND LEVEL 2 DEALERSHIPS AND ARE EFFECTIVE WITH REPAIR ORDERS DATED ON OR AFTER NOVEMBER 2, 2009. IN ADDITION, THE PRIOR APPROVAL REQUIREMENTS TABLE HAS BEEN UPDATED TO REFLECT THESE REVISIONS. REFER TO THE FOLLOWING DEALER LETTER FOR MORE INFORMATION: DEALER LETTER, DATED OCTOBER 12, 2009 "REVISIONS TO THE EXISTING DIESEL ENGINE COMPONENTS PRIOR APPROVAL PROGRAM"

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YGTBFKM.

Aaron, I was thinking the exact same thing when I got the memo on my toolbox.

 

I can kind of understand the need to have prior approval for injectors because I have seen too many 'techs' replace injectors without EVER checking fuel pressure. But on the other hand, I performed my diag thoroughly and accurately and they tried to tell me it was normal after making me jump through hoops.

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