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cant install service body

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We tried to order several new F-550 trucks to replace some of our older service trucks(service body with crane and hydraulic air compressor/generator). We were informed that we cannot order a truck for that use. Because the urea tank is located in a position on the truck that will not allow the installation of a service body, and there is no way it can be moved. We were also told that using the truck as a stationary power source is not allowed because the underhood temperature get too high. REAALLY?!?!?!?!? are they serious?!?!?!?! Ford currently has the corner on this market easily and they are going to throw it away. Every company in every place I have ever been that needs a truck like this uses a ford chassis for this purpose. We now have to figure out what the hell we are going to do. We really like the 550 chassis because they are much more maneuvarable, 4 wheel drive, we only need a health card to drive them, we dont have to worry about load restrictions in the spring because they are not heavy enough. Ok I am done venting.

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Maybe this is the right time for everyone in the industry to rethink the way they make Service body's.

 

However, that sounds a little weird. Was that info right out of the horses mouth, right from Ford?

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Sounds like bad information from what I have seen. If you go to the Ford website for the release of the new truck they show the new PTO option and talk about all the great stuff you could do with it. Maybe your old service body won't fit on the new chassis and you'll just have to get a whole new truck. I wouldn't believe Ford is willing to give up any market share at this point.

 

Check out this website---> 2011 Super Duty

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I am thinking this is bad information as well. Our ops manager was told by our salesman at the dealer that we cant order trucks for that purpose for the above mentioned reasons. I really have a hard time believing that they would do that and give up that market. ford has been the go to people for these type of trucks for a long time

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Poop? Posted Image

 

I asked a sales guy here and he told me you can buy a cab and chassis, so I don't see why you wouldn't be able to put a service body on it...maybe a CONVENTIONAL service body, it may have to be slighly redesigned for the new body style.

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I don't see anything about the '11s on BBAS yet... At the same time, I would opine that both the fuel tank AND the urea tank will fit under a regular pick up box... I would also opine that if they fit under a regular pick up box, they would most likely also fit under a service body... under a flat deck and even under a hydraulic fold up picker. The only challenge(s) may be to routing the filler plumbing and maintaining CMVSS 301 (FMVSS 301 for our southern neighbours) certification.

 

As for high underhood temperatures... way back in the stone ages... back when we all just a bunch of dumb hicks..... if a guy was using his truck as a stationary power unit and the temps got to high.... they would ahhhhhhhhhhh - well, they would open the hood is what they'd do.... (usually at the time they started working to avoid playing nursemaid to the truck).

 

One more vote for "if the salesweasel was any fuller - he'd start leaking....".

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I think our salesman at the dealer if a worthless hunk of shit, along with the service department, and with the exception of 2 guys the parts department too. No one is willing to work with you, or put in enough effort to even do their jobs. I really wish our dealer had some guys with the professionalism and comittment, that the guys on this site do. Personally I think our dealer owner is trying to hold out until we see what Navipillar develops for trucks. I will have to do some more research into this on my own. The 550 really is the best chassis for us, it would really suck to have to find another chassis.

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I think perhaps you guys need to find another dealer.

 

I see since you're in Fargo, there may be not too many dealers available in your area.

 

I think there's a good guy, but I think he's closer to Brainerd, and it's a General Motors store, but I think there's some issue with financing at his particular dealer...

 

His name is Jerry Lundegaard.

Posted Image

 

Watch out for these clowns though...

Posted Image

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We use to deal with the Kenworth dealer who is the medium duty ford truck dealer. They had one technician that worked on the 450/550 chassis. Was not great to say the least, it would take an average of 1 week to 10 days before they would get to it, etc. So we started to deal with the ford dealer, who is actually right next door. They were great at first, but have slowly tapered off to not worth a shit quickly. They would get us in right away, do whatever it took to get our trucks on the road as soon as possible. Now it is well you can drop it in the yard and we will try to get to it by next week. The sales department would really work with us and go the extra mile to check things out to make sure that what we ordered would work for us and our local body builder. Now they wont even open a pamphlet to look into anything for us. We have no other place to go though, the next closest dealer is 60 miles away.

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We use to deal with the Kenworth dealer who is the medium duty ford truck dealer. They had one technician that worked on the 450/550 chassis. Was not great to say the least, it would take an average of 1 week to 10 days before they would get to it, etc. So we started to deal with the ford dealer, who is actually right next door. They were great at first, but have slowly tapered off to not worth a shit quickly. They would get us in right away, do whatever it took to get our trucks on the road as soon as possible. Now it is well you can drop it in the yard and we will try to get to it by next week. The sales department would really work with us and go the extra mile to check things out to make sure that what we ordered would work for us and our local body builder. Now they wont even open a pamphlet to look into anything for us. We have no other place to go though, the next closest dealer is 60 miles away.

Sounds like your problems may run a little deeper. All customers are create equal... some are a little more equal than others.... You may have a problem that is fixable - do that first. The devil you do know is usually better than the devil you don't.

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dieseldoc Im sorry your unhappy but I can tell you that when a Butler truck get dropped off it is still top priorty many other trucks get pushed aside to help you guys out. When we get busy like we have been for the last couple of months it does get harder fit everyone in cause everyone needs there truck ASAP. If it continues to be a problem come and talk to Brad and it will be taken care of in the best way possable Im sure.

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Well I do not know who the dieseldoc is I was just waiting for my prior approval on some injectors thought Id check out whats going on over here and stumbled on this topic. I was shocked and Im not sure if that is the attitude of the company he represents or his personal opinion either way it should be addressed. Me and my advisor put forth extra effort for his company as a customer and I believe our whole store does.

 

NO fights were intended to be started.

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Well I do not know who the dieseldoc is I was just waiting for my prior approval on some injectors thought Id check out whats going on over here and stumbled on this topic. I was shocked and Im not sure if that is the attitude of the company he represents or his personal opinion either way it should be addressed. Me and my advisor put forth extra effort for his company as a customer and I believe our whole store does.

 

NO fights were intended to be started.

Mike... relax... chill. Around here we state the facts as we see them.... Robert (dieseldoc) was making a personal jab at you.... he was stating his point of view. Knowing there is a problem is the first step to to fixing it.

 

If you want to feel truly inadequate, I can arrange for you to experience my job for a time. There ain't anything that will cut the heart out of your chest quite like the sudden realization that things have gone bad... without your permission.

 

Life's a bitch..... and then you die...

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Well I do not know who the dieseldoc is I was just waiting for my prior approval on some injectors thought Id check out whats going on over here and stumbled on this topic. I was shocked and I'm not sure if that is the attitude of the company he represents or his personal opinion either way it should be addressed. Me and my advisor put forth extra effort for his company as a customer and I believe our whole store does.

 

NO fights were intended to be started.

From my vantage point this does not look like a fight. This is an opportunity to identify a problem, or a non-problem that might exist within your dealer or with the relationship your dealer has with his company. The problem could even exist with dieseldocs company... in either case a little communication and understanding goes a long way. Posted Image

 

This chance meeting here at the DTS could be taken as a golden opportunity by all. Posted Image

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