2011 Truck & Diesel SSMs

[Keith Browning]

2011 Truck & Diesel SSMs

 

 

4129 - F-SUPER DUTY F-250-450 PICKUP TRUCKS - 6.7L ENGINE SHUDDER WITH OR WITHOUT TURBO FLUTTER NOISE DURING STEADY THROTTLE - 900-1400 RPM SEE TSB 11-12-14 FOR DETAIL 11-12-14

 

 

 

 

4112 - Want to learn about the 6.7L Super Duty Diesel Exhaust Fluid System?

Want to learn about the 6.7L Super Duty Diesel Exhaust Fluid System? Take a look at the new video that is posted on the PTS Website. Click on the 2011 or 2012 Super Duty Vehicles Service Tips Tab, look under the Job Aids heading, then click on Servicing Ford DEF Systems.

 

 

 

4118 - 2011-2012 F-SUPER DUTY, EXPLORER, AND EDGE/MKX - TIRE PRESSURE MONITORING SYSTEM (TPMS) - UPDATE TO WORKSHOP MANUAL.

2011-2012 F-SUPER DUTY, EXPLORER, AND EDGE/MKX - WHEN PERFORMING SERVICE/DIAGNOSTIC PROCEDURES ON TIRE PRESSURE MONITOR SENSOR (TPMS) SYSTEMS, PLEASE REVIEW THE ONLINE WORKSHOP MANUAL (WSM). THE ONLINE WSM SECTION 204-04 HAS BEEN REVISED AND SHOULD BE USED WHEN SERVICING/DIAGNOSING TPMS RELATED CONCERNS.

 

 

 

 

4109 - 2011 F-SUPER DUTY AND F-150 WITH 6.2L - LACK OF STEERING ASSIST OR EXCESSIVE STEERING EFFORT DURING BOTH LEFT AND RIGHT TURNS

SEE TSB 11-12-11 FOR DETAIL 11-12-11

 

 

 

4096 - LCF 4.5L ENGINE ORDERING

DEALERS HAVE EXPERIENCED DIFFICULTY IN ACCURATELY ORDERING REPLACEMENT SERVICE ENGINES FOR 2007-08 LCF VEHICLES DUE TO CATALOGING ISSUES. PLEASE FOLLOW THESE GUIDELINES WHEN ORDERING REPLACEMENT 2007-08 LCF SERVICE ENGINES. REPLACEMENT ENGINES CAN BE IDENTIFIED BY OBTAINING THE ENGINE SERIAL NUMBER. THE ENGINE SERIAL NUMBER IS LOCATED ON A MACHINED SURFACE AT THE LEFT REAR CORNER OF THE CRANKCASE JUST BELOW THE CYLINDER HEAD. THE ENGINE SERIAL NUMBER CAN BE RETRIEVED FROM THE FMCDEALER HVBOM. THE SERIAL NUMBER FROM THE HVBOM DOES NOT CONTAIN FIRST TWO LEADING CHARACTERS "4." . THE ORIGINAL EQUIPMENT ENGINE SERIAL NUMBER TO SERVICE ENGINE CROSS REFERENCE ARE 4.5HU2Y####### IS 6E7Z 6007 E AND 4.6HU2Y####### IS 8E7Z 6007 AA

 

 

 

4095 - 2008 - 2010 F-SUPER DUTY RADIATOR BRAZE MARKS

SOME 2008-2010 F-SUPER DUTY REPLACEMENT RADIATORS, (BASE PART # 8009) MAY HAVE BLACK LATERAL LINES ON THEM. THESE LINES OR BRAZE MARKS ARE A NORMAL RESULT OF THE MANUFACTURING PROCESS. RADIATORS ARE FULLY FUNCTIONAL AND SHOULD NOT BE REJECTED DUE TO THIS DISCOLORATION. REFER TO DOES II FOR PARTS AVAILABILITY.

 

 

 

4094 - 2009-2011 ECONOLINE 4.6L/5.4L - MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0130 AND P0150

SEE TSB 11-12-06 FOR DETAIL 11-12-06

 

 

 

4074 - 6.7L - F250-550 - DIESEL FUEL CONDITIONING MODULE (DFCM) VIBRATION/BUZZING/GROWL - 1/4 TANK OF FUEL OR LESS

SOME 2011-2012 F-SUPERDUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE MAYEXHIBIT A SLIGHT VIBRATION AND/OR BUZZING OR GROWLING-TYPE NOISE FROM THE DFCM AT TIMES WHEN OPERATING WITH THE FUEL TANK AT 1/4 LEVEL OR BELOW. THIS CONCERN SHOULD BE CONSIDERED A NORMAL CHARACTERISTIC AND IS DUE TO A SLIGHT AMOUNT OF AIR WHICH MAY ENTER THE FUEL SYSTEM DURING LOWER FUEL LEVEL CONDITIONS. NO REPAIRS SHOULD BE ATTEMPTED. FUEL SYSTEM AND VEHICLE DURABILITY, AS WELL AS VEHICLE DRIVEABILITY AND FUEL RANGE, ARE NOT AFFECTED

 

 

 

4066 - ANNOUNCING FIELD SERVICE ACTION 11C21

DEMONSTRATION / DELIVERY HOLD - COMPLIANCE RECALL 11C21 - CERTAIN 2011 MODEL YEAR F-150 AND 2012 MODEL YEAR F-SUPER DUTY VEHICLES - BRAKE SHIFT INTERLOCK ACTUATOR INSPECTION. THIS FSA IS AVAILABLE ON FMCDEALER.COM.

 

 

 

 

4054 - INSTALLATION OF UPFITTER SWITCHES ON A 2012 F-SUPER DUTY - NOT ORIGINALLY EQUIPPED FROM THE FACTORY.

TO INSTALL THE UPFITTER SWITCHES ON A 2012 F-SUPER DUTY, THAT WAS NOT ORIGINALLY EQUIPPED FROM THE FACTORY, ORDER: BC3Z-14A303-B (WIRE ASSY FOR 2012 MY); AL3Z-13D730-AA (SWITCH ASSY FOR 2012 MY); 8C3Z- 2513546-BA (BOX - UTILITY - LESS HOUSING FOR 2012 MY). THE WIRING HARNESS BOLTS ON, AND THE SWITCH PLUGS INTO IT. THE UTILITY BOX IS ONLY NEEDED IF THE TRUCK IS NOT EQUIPPED WITH A TRAILER BRAKE CONTROLLER. IT MAY BE NECESSARY TO REMOVE THE INSTRUMENT PANEL TO INSTALL THE HARNESS FROM THE BULKHEAD SIDE. REFERENCE Q-157 WHICH CAN BE FOUND AT HTTP://WWW.FLEET.FORD.COM/TRUCKBBAS FOR ADDITIONAL INFORMATION IF NEEDED.

 

 

 

 

4051 - 6.7L - CRUISE CONTROL SURGE WHILE IN REGENERATION - RUNS ROUGH/MISFIRE WHILE IN REGENERATION - ENGINEERING INVESTIGATION

SOME 2011 MODEL YEAR F250-450 PICK-UP TRUCKS EQUIPPED WITH 6.7L DIESEL ENGINES MAY EXHIBIT AN ENGINE SURGING CONDITION (TORQUE OSCILLATION) DURING DIESEL PARTICULATE FILTER REGENERATION AT APPROXIMATELY 70 MPH WITH CRUISE CONTROL ENGAGED (CUSTOMER MAY ALSO REPORT FLUCTUATIONS IN TURBOCHARGER BOOST GAUGE). CUSTOMERS MAY ALSO EXPERIENCE RUNS ROUGH, MISFIRE CONDITION DURING DIESEL PARTICULATE FILTER REGENERATION WITH OR WITHOUT CRUISE CONTROL. ENSURE VEHICLE IS UPDATED WITH LATEST LEVEL POWERTRAIN CONTROL MODULE AND TRANSMISSION CONTROL MODULE IDS SERVICE CALIBRATIONS PER APPLICABLE PROGRAMMING TSB PRIOR TO PERFORMING VEHICLE DIAGNOSTICS. IF THERE ARE NO DIAGNOSTIC TROUBLE CODES STORED IN PCM MEMORY, DO NOT ATTEMPT FURTHER REPAIRS. ENGINEERING INVESTIGATION IN PROGRESS. MONITOR OASIS FOR FUTURE UPDATES.

 

 

 

 

4050 - 2009-2012 F-150 AND 2008-2012 F-SUPER DUTY TAILGATE STEP - UPDATE TO WORKSHOP MANUAL

WHEN SERVICING THE TAILGATE STEP ON 2009-2012 F-150 AND 2008-2012 F-SUPER DUTY VEHICLES PLEASE REVIEW THE WORKSHOP MANUAL (WSM) FOR UPDATES THAT INCLUDE THE SERVICE KIT (99402K19) AND ITS BREAKDOWN IN THE EXPLODED VIEW OF SECTION 501-04. FOR THE LATEST INFORMATION ON DIAGNOSIS AND REPAIR, PLEASE REFER TO THE ONLINE VERSION OF THE WSM, SECTION 501-04.

 

 

 

 

4026 - 6.7L - ENGINE DAMAGE DIAGNOSTIC AID/TIP WHEN DIAGNOSING OR DETERMINING ENGINE CONDITION, DUE TO CYLINDER AND/OR CYLINDER HEAD DAMAGE, ON 6.7L DIESEL EQUIPPED VEHICLES, THE USE OF A BORESCOPE CAN GREATLY REDUCE VEHICLE DOWN TIME. INSPECTION OF THE PISTON AND CYLINDER CAN BE PERFORMED THROUGH THE INJECTOR HOLE USING THE ROTUNDA PROVISION (SLIPV2636) BOROSCOPE OR EQUIVALENT. THE BORESCOPE HEAD MUST BE 7 MM OR SMALLER TO FIT THROUGH THE INJECTOR HOLE TO INSPECT DAMAGE TO THE CYLINDER WALL, PISTON AND OR EXHAUST VALVES. THE REMOVAL OF THE EXHAUST MANIFOLD(S) MAY AIDE WITH DIAGNOSING DAMAGE TO EXHAUST VALVES. THIS OPTION WILL REDUCE CUSTOMER DOWN TIME AND HELP IMPROVE OVERALL REPAIR TURNAROUND TIME.

 

 

 

3948 - 6.7L DIESEL - ENGINE OIL DIPSTICK CREEP OR DIFFICULT TO REMOVE

SOME 6.7L DIESEL EQUIPPED VEHICLES, BUILT BEFORE 6/1/2010, MAY EXHIBIT ENGINE OIL DIPSTICK CREEP WHILE DRIVING OR MAY BE DIFFICULT TO REMOVE. THIS MAY BE CAUSED BY THE DIPSTICK O-RING RETENTION TO THE OIL DIPSTICK TUBE. AN UPDATED CABLE STYLE DESIGN, PART NUMBER BC3Z-6750-B, IS NOW AVAILABLE FOR SERVICE. EARLY LEVEL DIPSTICKS CAN BE EASILY IDENTIFIED BY THEIR BLADE STYLE DESIGN. TIP: WHEN CHECKING THE OIL LEVEL WITH EITHER DIPSTICK DESIGN STYLE ON THIS ENGINE, THE ENGINE MUST SIT 20 MINUTES AFTER KEY OFF TO ALLOW ADEQUATE TIME FOR THE ENGINE OIL TO RETURN TO THE OIL PAN. FAILURE TO WAIT 20 MINUTES WILL RESULT IN THE OIL LEVEL INDICATION BEING LOW.

 

 

3947 - SOME 2011 MODEL YEAR TORQSHIFT EQUIPPED VEHICLES BUILT BETWEEN 8/1/2010 AND 8/31/2010 MAY EXPERIENCE A NO 2-3 UPSHIFT CONDITION AND DTC P2702.

SOME TORQSHIFT EQUIPPED VEHICLES BUILT BETWEEN 8/1/2010 AND 8/31/2010 MAY EXPERIENCE A NO 2-3 UPSHIFT CONDITION DUE TO A CUT OR TORN INTERMEDIATE PISTON LIP SEAL. THIS REPAIR REQUIRES REPLACEMENT OF ONLY THE INTERMEDIATE CLUTCH PISTON (3C3Z-7E005-AA) AND SHOULD NOT BE REPAIRED WITH THE COMPLETE CENTER SUPPORT ASSEMBLY (5C3Z-7A130-AA). THIS CONDITION CAN BE VERIFIED BY REMOVING THE SOLENOID BODY ASSEMBLY AND INSTALLING THE TRANSMISSION AIR TEST PLATE (307-457), TO CHECK THE FUNCTION OF THE INTERMEDIATE CLUTCH.

 

 

 

 

3946 - 6.7L DIESEL - TURBO PERFORMANCE CHARACTERISTIC DIFFERENCES BETWEEN F250/F350 AND F450/F550

SOME CUSTOMERS WITH MULTIPLE 2011-2012 F-SUPER DUTIES MAY REPORT THAT F450 AND F550 CHASSIS CAB 6.7L DIESEL EQUIPPED VEHICLES MAY EXHIBIT A CHARACTERISTIC TURBO LAG WHEN ACCELERATING FROM A LOW ENGINE SPEED WHEN COMPARED TO A F250 AND F350 PICKUP VEHICLE EQUIPPED WITH THE 6.7L DIESEL ENGINE. THIS IS PRIMARILY DUE TO THE DESIGN DIFFERENCES OF THE TURBOCHARGER AND AIR INTAKE SYSTEM. CHASSIS CAB VEHICLES USE A STANDARD VARIABLE GEOMETRY TURBOCHARGER WHILE PICKUP VEHICLES USEA DUALBOOST TURBOCHARGER AND HAVE DIFFERENT HP AND TORQUE CURVES. REFER TO THE 2011 F-SERIES SUPER DUTY 6.7L POWER STROKE DIESEL ENGINE 'COFFEE TABLE' BOOK, LOCATED ON THE PTS WEBSITE, FOR ADDITIONAL ENGINE SPECIFIC INFORMATION AS NECESSARY AND COMPARE TO A LIKE UNIT, AS THIS MAY BE CONSIDERED 'NORMAL', PRIOR TO PERFORMING ANY DIAGNOSTICS

 

 

 

 

3945 - 6.7L DIESEL - DIESEL EXHAUST FLUID CONTAMINATION - SERVICE TIP

SOME 6.7L DIESEL EQUIPPED VEHICLES MAY EXHIBIT MIL DTC(S) P20E8, P202D AND/OR P207F. THESE DTC'S MAY BE CAUSED BY POSSIBLE DIESEL EXHAUST FLUID (DEF) CONTAMINATION. VISUAL INSPECTIONS CAN BE A VERY GOOD INDICATOR AND TYPICAL CONTAMINATION WITH DIESEL FUEL OR OTHER PETROLEUM BASED PRODUCTS WILL CAUSE RUBBER SEALS AND O-RINGS TO SWELL. COMPARE SAMPLES OF KNOWN GOOD DEF TO THE VEHICLE'S FLUID SAMPLE IN CLEAR CONTAINERS AND CHECK FOR ODORS OTHER THAN AMMONIA. IF CONTAMINATION IS SUSPECTED, DISASSEMBLY OF THE TANK ASSEMBLY FOR ANALYSIS MAY BE REQUIRED. IF THE DEF IS NOT CONTAMINATED, PROCEED WITH NORMAL DIAGNOSTICS. NOTE: USE OF MOST DEF TESTERS ONLY CHECK DEF CONCENTRATION LEVELS, BUT DO NOT INDICATE CONTAMINATION. NOTE: DISPOSE OF CONTAMINATED DEF IN AN APPROPRIATE MANNER IN CONJUNCTION WITH LOCAL LAWS AND REGULATIONS.

 

 

 

 

3944 - 2011-2012 F-SUPER DUTY - 6.7L - FUEL SYSTEM REPAIR/REPLACEMENT DUE TO FUEL SYSTEM CONTAMINATION

SOME 2011-2012 F-SUPER DUTY VEHICLES EQUIPPED THE 6.7L POWERSTROKE DIESEL ENGINE MAY EXHIBIT THE FOLLOWING CONDITIONS: CRANK NO START; LONG CRANK HARD START; RUNS ROUGH; LOW POWER; ENGINE KNOCKING; EXHAUST SMOKE; OR FRP SLOW TO BUILD. THESE CONCERNS MAY BE CAUSED BY CONTAMINATED FUEL. REFER TO THE 6.7L DIESEL FUEL SYSTEM CONTAMINATION DIAGNOSIS AND SERVICE PROCEDURE JOB AID AVAILABLE ON PTS OR FMCDEALER.COM. REPAIRS MADE TO FUEL SYSTEMS DAMAGED FROM CONTAMINATED FUEL ARE NOT WARRANTABLE AND MAY BE SUBJECT TO CHARGEBACK.

 

 

 

 

3942 - 2011-2012 F-SUPER DUTY - 6R140 TRANSMISSION - HARSH UPSHIFTS/DOWNSHIFTS/SHUDDER IN 4TH/5TH/6TH GEAR - BUILD FROM 12/1/2010 TO 9/21/2011

SOME 2011-2012 F-SUPER DUTY VEHICLES EQUIPPED WITH 6R140 TRANSMISSION, WITH BUILD DATES BETWEEN 12/1/10 AND 9/21/11 MAY EXHIBIT A HARSH UPSHIFT, DOWNSHIFT AND/OR SHUDDER IN 4TH, 5TH, OR 6TH GEAR. THE ONLINE WORKSHOP MANUAL (WSM), SECTION 307-01- TORQSHIFT6 - DIAGNOSIS AND TESTING - TORQUE CONVERTER DIAGNOSIS HAS BEEN UPDATED TO HELP ISOLATE TORQUE CONVERTER FUNCTION CONCERNS. PLEASE REFER TO THE WSM TO EVALUATE WHETHER THE TORQUE CONVERTER IS THE CAUSE.

 

 

 

 

3926 - 6.7L - SLOW TO BUILD PASSENGER CABIN HEAT

SOME CUSTOMERS MAY REPORT THAT 6.7L DIESEL EQUIPPED VEHICLES MAY BE SLOW TO BUILD PASSENGER CABIN HEAT OR THAT THE COOLANT TEMPERATURE GAUGE DROPS DURING EXTENDED ENGINE IDLING IN COLDER AMBIENT TEMPERATURES. VEHICLES NOT EQUIPPED WITH OPTION CODE 41A - RAPID HEAT SUPPLEMENTAL CAB HEATER, SHOULD START DIAGNOSTICS BY REFERING TO THE WORKSHOP MANUAL SECTION 303-03B FOR DIAGNOSIS AND TESTING DIRECTION. VEHICLES EQUIPPED WITH THE RAPID HEAT SUPPLEMENTAL CAB HEATER SHOULD START DIAGNOSTICS BY REFERING TO WORKSHOP MANUAL SECTION 412-00 FOR DIAGNOSIS AND TESTING. IF THE CUSTOMER SYMPTOM IS ONLY PRESENT WHEN USING THE REMOTE START SYSTEM, IF EQUIPPED, REFER WORKSHOP MANUAL SECTION 412-00 FOR SYSTEM DESCRIPTION AND OPERATION BEFORE PERFORMING ADDITIONAL DIAGNOSTICS.

 

 

 

 

3846 - 2011-2012 F-SUPER DUTY - 6.7L DIESEL - RUNS ROUGH/ENGINE CRANKS-NO START - DTCS P1291 AND/OR P1292

SEE TSB 11-10-10 FOR DETAIL 11-10-10

 

 

 

 

3816 - TRANSMISSION FLUID LEAK IN TORQUE CONVERTER AREA - NEW TORQUE CONVERTER LEAK CHECK PROCEDURE FOR VEHICLES EQUIPPED WITH TORQSHIFT TRANSMISSION

SOME TORQSHIFT EQUIPPED VEHICLES MAY EXHIBIT A FLUID LEAK IN THE CONVERTER HOUSING AREA DUE TO A LEAKING TORQUE CONVERTER WELD. FOLLOW THE WORKSHOP MANUAL LEAK CHECK TEST WITH BLACK LIGHT PROCEDURE, ADD DYE TO DETERMINE THE LEAK SOURCE. AFTER PERFORMING BLACK LIGHT PROCEDURE IF TORQUE CONVERTER IS SUSPECTED SOURCE OF LEAK, REFER TO THE TORQUE CONVERTER HUB SEAL PROCEDURE IN WSM AND PERFORM A TORQUE CONVERTER LEAK TEST. IF ANY LEAKS ARE PRESENT, INSTALL A NEW CONVERTER. USE AVAILABLE SERVICE LABOR TIME STANDARD OPERATIONS.

 

 

 

 

3809 - 6.7L DIESEL - LOSS OF POWER - AIR CLEANER SNOW PACKING

SEE TSB 11-09-16 FOR DETAIL 11-09-16

 

 

 

 

3807 - 2011-2012 F-SUPER DUTY - 6.7L - DIAGNOSTIC TROUBLE CODE (DTC) P20E8 AND OR P202D AFTER REDUCTANT FLUID PUMP REPLACEMENT SOME 2011-2012 F-SUPER DUTY EQUIPPED WITH A 6.7L DIESEL ENGINE MAY EXPERIENCE DTC P20E8 AND OR P202D AFTER THE REDUCTANT PUMP IS REPLACED. THIS CONCERN IS DUE TO THE PUMP NOT PRIMING AFTER INSTALLATION. TO AVOID THESE DTC'S THE PUMP WILL NEED TO BE PRIMED AFTER BEING INSTALLED. TO PRIME THE PUMP PERFORM THE SELECTIVE CATALYTIC REDUCTION (SCR) DOSING MEASUREMENT TEST WITH THE REDUCTANT INJECTOR INSTALLED IN THE EXHAUST. ONCE 65PSI OF PRESSURE IS ACHIEVED PER THE REDUCT_TNK_P PID THE REDUCTANT PUMP IS PRIMED. THERE IS A NEW REDUCTANT PUMP KIT THAT WILL BE AVAILABLE SOON TO RESOLVE THIS CONCERN AND ELIMINATE THE NEED FOR THIS PRIMING PROCEDURE.

 

 

 

 

3788 - 2011 F-SUPER DUTY - 6.7L DIESEL - BROKEN INJECTOR HOLD DOWN CLAMP SOME 2011 F-SUPER DUTY EQUIPPED WITH 6.7L DIESEL MAY EXPERIENCE A LOOSE FUEL INJECTOR DUE TO A BROKEN INJECTOR HOLD DOWN CLAMP. THE SUSPECT INJECTOR HOLD DOWN CLAMPS HAVE BEEN PURGED FROM SERVICE STOCK AND REPLACED WITH CERTIFIED STOCK. CERTIFIED INJECTOR HOLD DOWN CLAMPS ARE MARKED WITH A WHITE PAINT DOT. REPLACEMENT OF THE FUEL INJECTOR IS NOT REQUIRED WHEN AN INJECTOR HOLD DOWN CLAMP IS BROKEN. THE FUEL INJECTOR ON THE AFFECTED CYLINDER SHOULD BE REMOVED AND RESEALED USING THE INJECTOR RESEAL KIT (BASIC PART #9229).

 

 

 

 

3776 - 2011 F-150, 2011-2012 EXPLORER, EDGE/MKX, F-SUPER DUTY - FIELD EFFECTS TRANSISTOR (FET) STRATEGY FOR SHORT CIRCUIT PROTECTION OF BODY CONTROL MODULES. WHEN DIAGNOSING/REPAIRING BODY CONTROL MODULES (BCM) FOR POTENTIAL SHORT CIRCUIT CONCERNS ON 2011 F-150, 2011-2012 EXPLORER, EDGE/MKX, F-SUPER DUTY VEHICLES, USE THE ONLINE VERSION OF THE WORKSHOP MANUAL (WSM). WSM SECTION 419-10 DISCUSSES THE FIELD EFFECTS TRANSISTOR FET SHORT PROTECTION. AN EXPLANATION OF FET SHORT PROTECTION STRATEGY, ALONG WITH TOLERANCE LEVELS IS DISCUSSED. DIAGNOSTIC TROUBLE CODE U1000 MAY OR MAY NOT SET DURING THE TOLERANCE LEVELS DESCRIBED IN THE FET STRATEGY. U3000 WILL SET AS A FINAL CODE THAT INDICATES MODULE REPLACEMENT. AFTER A REPAIR, IT IS NECESSARY TO CLEAR THE DTCS USING THE CLEAR DTC OPERATION OF THE SCAN TOOL, CYCLING THE IGNITION, AND RUNNING BCM ON-DEMAND SELF-TEST. THE WSM IS CURRENTLY BEING UPDATED TO REFLECT THIS INFORMATION AND WILL DESCRIBE IN DETAIL WHEN THESE CODES MAY SET.

 

 

 

3741 - 6.7L - FUEL DELIVERY PRESSURE SWITCH CONNECTOR PIGTAIL

F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE MAY EXPERIENCE CONTAMINATION OR DAMAGE TO THE FUEL DELIVERY PRESSURE SWITCH CONNECTOR. A PIGTAIL (8U2Z-14S411-ZB) IS NOW AVAILABLE FOR THE FUEL DELIVERY PRESSURE SWITCH. FUEL DELIVERY PRESSURE SWITCH CONNECTOR DAMAGE NO LONGER REQUIRES THE ENGINE HARNESS TO BE REPLACED.

 

 

 

 

3740 - 2011 F-SUPER DUTY - NEW IKT KEY STRATEGY AND DTC B10D7:05 2011 F-SUPER DUTY IS THE FIRST FORD VEHICLE RELEASED WITH THIS NEW KEY STRATEGY. THESE NEW KEY'S UTILIZE THE 80 BIT TRANSPONDER TECHNOLOGY AND ARE ID'ED (STAMPED) WITH 'SA' OR 'HA' ON THE KEY BLADE, AND CAN BE ORDERED FROM HTTP://WWW.SHOPROTUNDA.COM/. IF THE VEHICLE IS EQUIPPED WITH INTEGRATED KEYHEAD TRANSMITTER (IKT), THEN ONLY IKT'S SHOULD BE ADDED AS ADDITIONAL KEYS. DO NOT ADD STANDARD PATS KEYS AS THEY WILL PROGRAM, BUT WILL SET A DTC B10D7:05 AND GENERATE "STARTING SYSTEM FAULT" IN THE MESSAGE CENTER EVERY TIME THEY ARE USED TO START THE VEHICLE. REFER TO SECTION 419-01B IN THE ON-LINE VERSION OF THE WORKSHOP MANUAL FOR ADDITIONAL INFORMATION.

 

 

 

 

3738 - 6.7L - INJECTOR RETURN LINE TEE FITTING REPAIR

F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE MAY EXPERIENCE THE TEE FITTING BREAKING AWAY FROM THE INJECTOR RETURN LINE WHEN SERVICING THE SECONDARY FUEL FILTER. A SERVICE REPAIR TEE FITTING KIT IS NOW AVAILABLE (BC3Z-9B124-A). INSTRUCTIONS FOR INSTALLING THE REPAIR TEE FITTING ARE INCLUDED IN THE KIT. REPLACING THE INJECTOR RETURN LINE FOR A BROKEN TEE FITTING IS NO LONGER REQUIRED.

 

 

 

3733 - 6.7L - DIAGNOSTIC TROUBLE CODE (DTC) P008A AND/OR NOISY DIESEL FUEL CONTROL MODULE (DFCM) PUMP 2011 F-SUPER DUTY DIESEL FUEL CONTROL MODULES (DFCM) ARE CURRENTLY BEING REPLACED DUE TO DTC P008A AND OR DFCM PUMP NOISE. ENGINEERING HAS TESTED THE RETURNED COMPONENTS AND DETERMINED THESE FAILURES ARE COMMONLY CAUSED BY RESTRICTED FUEL FILTERS. BEFORE REPLACING THE DFCM FOR PRESSURE AND OR NOISE CONCERNS BE SURE TO REPLACE THE FUEL FILTERS. DIESEL FUEL QUALITY CONCERNS MAY REQUIRE THE FUEL FILTERS TO BE REPLACED BEFORE THE SCHEDULED MAINTENANCE INTERVAL.

 

 

 

 

3732 - BRAKE ROTOR SERVICE 2010-2011 F150 AND SUPER DUTY AND CERTAIN 2007-2012 MUSTANGS, WITH PERFORMANCE PACKAGES, BRAKE ROTOR SERVICE. PLEASE NOTE - THE PRO-CUT W/MANUAL LATERAL ADJUSTMENT (OLDER MODEL 1998 VINTAGE - MODEL VBG-610) WILL NOT FIT ON 2010MY AND NEWER F150, SUPER DUTY, OR 2007-2012 MUSTANG, WITH CERTAIN PERFORMANCE PACKAGE, BRAKE ROTORS. THE OLDER MODEL LATHES CAN ONLY ACCOMMODATE A BRAKE ROTOR OF UP TO 13.2" DIAMETER. 2010 MY AND FORWARD TRUCKS USE 13.8" DIAMETER BRAKE ROTORS AND SOME MUSTANGS USE 13.9" DIAMETER BRAKE ROTORS. DO NOT ATTEMPT TO INSTALL THESE VINTAGE MACHINES ON NEWER MODEL VEHICLES WITHOUT CHECKING THE BRAKE ROTOR DIAMETER FIRST. IT MAY BE NECESSARY TO UPDATE YOUR EQUIPMENT TO A PRO-CUT PFM9.2 OCL ROTUNDA # 201-00069 OR 201-00070. VISIT THE ROTUNDA GSE WEBSITE OR CALL 1-800-ROTUNDA (768-8632) OPTION #2.

 

 

 

 

3719 - BRAKE ROTOR SERVICE 2010-2011 F150 AND SUPER DUTY AND CERTAIN 2007-2012 MUSTANGS, WITH PERFORMANCE PACKAGES, BRAKE ROTOR SERVICE. PLEASE NOTE - THE PRO-CUT W/MANUAL LATERAL ADJUSTMENT (OLDER MODEL 1998 VINTAGE - MODEL VBG-610) WILL NOT FIT ON 2010MY AND NEWER F150, SUPER DUTY, OR 2007-2012 MUSTANG, WITH CERTAIN PERFORMANCE PACKAGE, BRAKE ROTORS. THE OLDER MODEL LATHES CAN ONLY ACCOMMODATE A BRAKE ROTOR OF UP TO 13.2" DIAMETER. 2010 MY AND FORWARD TRUCKS USE 13.8" DIAMETER BRAKE ROTORS AND SOME MUSTANGS USE 13.9" DIAMETER BRAKE ROTORS. DO NOT ATTEMPT TO INSTALL THESE VINTAGE MACHINES ON NEWER MODEL VEHICLES WITHOUT CHECKING THE BRAKE ROTOR DIAMETER FIRST. IT MAY BE NECESSARY TO UPDATE YOUR EQUIPMENT.

 

 

 

 

3700 - UPDATED WORKSHOP MANUAL PROCEDURE FOR 2011-2012 F-SUPER DUTY - EVAPORATOR FIN SENSOR LOCATION (MAY RESULT IN LACK OF COOLING) WHEN DIAGNOSING/REPAIRING EVAPORATOR CORE CONCERNS ON 2011-2012 F-SUPER DUTY VEHICLES, USE THE ONLINE VERSION OF THE 2011-2012 F-SUPER DUTY WORKSHOP MANUAL. THE REPAIR PROCEDURE FOR THE LOCATION OF THE FIN SENSOR HAS BEEN UPDATED IN SECTION 412-01. NOTE: THE FIN SENSOR MAY BE INSTALLED IN THE WRONG LOCATION ON THE ORIGINAL EVAPORATOR CORE THAT WAS INSTALLED DURING PRODUCTION AT THE ASSEMBLY PLANT. FAILURE TO PLACE THE FIN SENSOR IN THE CORRECT LOCATION ACCORDING TO THE WSM ILLUSTRATION WILL RESULT IN PREMATURE FAILURE OF THE EVAPORATOR CORE.

 

 

 

3697 - 2011 F-SUPER DUTY - 6.7L - CALIBRATION UPDATE - BUILT ON OR BEFORE 7/25/2011

SEE TSB 11-08-24 FOR DETAIL 11-08-24

 

 

 

 

3696 - 2011 F-SUPER DUTY - DTC'S B1663, B1664, B1665, OR B1666 WITH POWER SEAT - INOPERATIVE SEAT SWITCH AND MIRROR GLASS ADJUSTMENT BUILT ON OR BEFORE 11/4/2010 SEE TSB 11-08-23 FOR DETAIL 11-08-23

 

 

 

3661 - 2011 F-SUPER DUTY - LACK OF STEERING ASSIST OR EXCESSIVE STEERING EFFORT DURING BOTH LEFT AND RIGHT TURNS SEE TSB 11-08-14 FOR DETAIL 11-08-14

 

 

 

 

3660 - 6.7L - MIL ON - DTCS P207F, P20EE, P2200, P2201, P2209, P164A, P2A00 AND/OR P0133 - BUILT ON OR BEFORE 4/15/2011 SEE TSB 11-08-13 FOR DETAIL 11-08-13

 

 

 

 

3290 - 2011 F-250/F-350, 6.2L, 6R140 TRANSMISSION, 2-3 SHIFT FLARE AND/OR MIL ON WITH DTC P0733,P2610 AND/OR DELAYED REVERSE ENGAGEMENT - BUILT ON OR BEFORE 4/11/2011 SEE TSB 11-05-19 FOR DETAIL 11-05-19

 

 

 

3270 - POWER SLIDING BACKLIGHT INOP SOME 2011 F-SUPER DUTY VEHICLES MAY EXHIBIT A POWER SLIDING BACKLIGHT WINDOWS NOT OPERATION, INTERMITTENT OPERATION, OR SLOW OPERATION MAY BE THE RESULT OF POOR CONNECTION BETWEEN THE BACK GLASS MOTOR AND BODY WIRE HARNESS CONNECTION C3145. CONNECTOR TERMINALS ON THE MOTOR SIDE OF THE CONNECTION MAY BE SPREAD OPEN RESULTING IN POOR OR NO VOLTAGE TO THE MOTOR. TERMINALS CAN BE REWORKED TO MAKE THEM TIGHTER AND RESULT IN BETTER CONNECTION TO THE MALE TERMINAL PINS ON THE BODY HARNESS.

 

 

 

3266 - 6.7L DIESEL - DTC P164A RESETTING AFTER TSB 11-04-21

SOME 6.7L DIESEL VEHICLES MAY TRIGGER A P164A DTC AS A PENDING DTC OR ILLUMINATE THE MIL AFTER PERFORMING TSB 11-04-21 RECALIBRATION OR REPLACING THE NOX SENSOR. THE ADAPTIVE LEARN TABLES FOR THE NOX SENSOR ARE NOT RESET DURING PCM REPROGRAMMING AND MAY NEED TO BE RESET/CLEARED TO PREVENT THE CODE FROM BEING SET FALSELY. RESETTING/CLEARING OF THE ADAPTIVE LEARN TABLES CAN BE ACCOMPLISHED WITH IDS BY SELECTING THE FOLLOWING: POWERTRAIN - SERVICE FUNCTIONS - RESET/CLEAR SPECIFIED FUNCTION AND THEN SELECTING THE NITROGEN OXIDE SELECTION. NOTE: ADDITIONAL DRIVE CYCLES WILL ALSO ALLOW THE ADAPTIVE LEARN TABLES TO UPDATE AND ACCURATELY EVALUATE THE O2 SIGNAL DURING EXTENDED DECELERATION FUEL SHUT OFF CONDITIONS, BUT WILL TAKE LONGER THAN RESETTING/CLEARING THE ADAPTIVE TABLES WITH IDS.

 

 

3193 - 2008-2010 6.4L DIESEL - LACKS POWER - DIAGOSTIC TROUBLE CODE (DTC) P0088 SEE TSB 11-04-22 FOR DETAIL 11-04-22

 

 

 

3192 - 2011 F-SUPER DUTY - 6.7L - CALIBRATION UPDATE - VARIOUS ISSUES - BUILT ON OR BEFORE 4/11/2011 SEE TSB 11-04-21 FOR DETAIL 11-04-21

 

 

 

3162 - ANNOUNCING CUSTOMER SATISFACTON PROGRAM 11B24-S1 UPDATE - SUPPLEMENT ANNOUNCEMENT: CUSTOMER SATISFACTION PROGRAM 11B24 SUPPLEMENT #1 - CERTAIN 2008 AND 2009 MODEL YEAR F-250 AND F-350 VEHICLES WITH CONTINENTAL TIRES - TIRE INSPECTION / REPLACEMENT. REFER TO FMCDEALER.COM FOR DETAILS. REASON FOR THIS SUPPLEMENT: TO PROVIDE A REVISED AFFECTED TIRE IDENTIFICATION LIST WITH IMPROVED CLARITY IN ATTACHMENT III. TO REINFORCE THE REQUIREMENT OF ENTERING ALL FIVE COMPLETE 12 CHARACTER DOT CODES OF THE "INSPECTED TIRES" ON THE DIAGNOSTIC CODE ENTRY SCREEN IN THE "BODY DTC" FIELDS.

 

 

 

3157 - 2008-2010 - 6.4L DIESEL ENGINE - DIAGNOSTIC TROUBLE CODE (DTC) P0234

SOME F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.4L DIESEL ENGINE MAY EXPERIENCE DTC P0234 (OVERBOOST) AFTER FIELD SERVICE ACTION 11B23. PIN POINT TEST (PPT) "E" HAS BEEN ADDED TO THE POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) TO DIAGNOSE THE P0234 DTC. DO NOT ATTEMPT TO REPAIR THE P0234 DTC IF NO ROOT CAUSE IS FOUND IN PPT "E". THIS CONCERN IS CURRENTLY UNDER ENGINEERING INVESTIGATION. PLEASE MONITOR OASIS FOR FUTURE UPDATES.

 

 

 

3142 - 6.0L/6.4L DIESEL - FIRST FIT(FF) MARKING ON HORIZONTAL FUEL CONTROL MODULE (HFCM) FUEL FILTER - SERVICE TIP STARTING WITH MAY 2006 PRODUCTION, VEHICLES EQUIPPED WITH 6.0L OR 6.4 DIESEL ENGINES HAVE THE HFCM FILTERS MARKED "FF" ON THE FILTER END CAP. THIS IS AN INDICATION THE FILTER IS A FIRST FIT. FIRST FIT FILTERS ARE EITHER THE ORIGINAL FILTER FROM PRODUCTION AT THE ASSEMBLY PLANT, OR FROM WHEN THE HFCM IS REPLACED AS A COMPLETE ASSEMBLY IN SERVICE ON PRIOR MODEL YEAR 6.0L VEHICLES. FUEL FILTERS SHOULD BE CHANGED EVERY 15,000 MILES OR SOONER,DEPENDING ON USAGE AND FUEL QUALITY. REFER TO THE "DIESEL OWNER'S GUIDE SUPPLEMENT" FOR PROPER FUEL FILTER MAINTENANCE INTERVALS.

 

 

 

3093 - 2011 E-SERIES AFTER AXLE FUEL TANK FINISH (BUBBLE/FLAKING)

ON SOME 2011 E-SERIES VEHICLES EQUIPPED WITH AFTER AXLE FUEL TANKS, THE FINISH COAT MATERIAL APPEARS TO BE BUBBLED OR FLAKING ON CERTAIN AREAS OF THE TANK. THIS ISSUE WAS CAUSED BY OVER-SPRAY AND TEMPERATURE FLUCTUATIONS DURING THE FUEL TANK COATING PROCESS. ALTHOUGH THE APPEARANCE OF BUBBLED OR FLAKING PAINT IS VISUALLY UN-APPEALING, THE INTEGRITY OF THE FUEL TANK ITSELF IS NOT COMPROMISED. DO NOT ATTEMPT TO REPAIR OR REPLACE THE FUEL TANK TO CORRECT THIS CONDITION.

 

 

 

3087 - 2011 F-SUPER DUTY EQUIPPED WITH 6.7L DIESEL ENGINE - POOR QUALITY DIESEL, GASOLINE OR OTHER NON-DIESEL FUELS ADDED TO THE FUEL TANK - SERVICE TIP 2011 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE WHICH HAVE EXPERIENCED FUEL SYSTEM CONTAMINATION MAY HAVE DAMAGED FUEL SYSTEM COMPONENTS INCLUDING THE HIGH PRESSURE (HP) PUMP AND FUEL INJECTORS. FUEL AND ADDITIVES WHICH DO NOT MEET THE MINIMUM LUBRICATION, COOLING AND ANTI-CORROSION PROPERTIES REQUIRED BY THE HIGH PRESSURE FUEL SYSTEM COMPONENTS MAY CAUSE SYMPTOMS INCLUDING, BUT NOT LIMITED TO, THE FOLLOWING: CRANK/NO START, LONG CRANK/HARD START, ROUGH RUN, LOW POWER, ENGINE KNOCKING, EXHAUST SMOKE AND/OR FUEL RAIL PRESSURE (FRP) SLOW TO BUILD. TO HELP WITH THE DIAGNOSIS AND REPAIR OF CONCERNS DUE TO FUEL CONTAMINATION, A JOB AID HAS BEEN DEVELOPED AND IS NOW AVAILABLE ON THE PTS WEBSITE UNDER THE SERVICE TIPS TAB.

 

 

 

3076 - 6.7L DIESEL - FRONT END ACCESSORY DRIVE (FEAD) BELT NOISE/WEAR - SINGLE GENERATOR SYSTEM ONLY

2011 F SUPER DUTY VEHICLES EQUIPPED WITH THE 6.7L ENGINE AND A SINGLE GENERATOR SYSTEM ARE SUSCEPTIBLE TO INCORRECT FRONT END ACCESSORY DRIVE (FEAD) BELT ROUTING DURING SERVICE. INCORRECT FEAD BELT ROUTING WILL RESULT IN BELT-TO-BELT CONTACT BETWEEN THE COOLING FAN DRIVE PULLEY AND THE IDLER PULLEY. BELT-TO-BELT CONTACT WILL LEAD TO ACCELERATED BELT WEAR AND POSSIBLE NOISE. REFER TO WORKSHOP MANUAL, SECTION 303-05 FOR PROPER BELT ROUTING ILLUSTRATIONS AND INSTALLATION PROCEDURES.

 

 

 

21798 SERVICE PROCEDURE UPDATE ANNOUNCEMENT - 2011 F-SUPER DUTY 6.7L DIESEL ENGINE, MIL ON WITH DTC P0884 WHEN DIAGNOSING/REPAIRING DTC P0884 ON 2011 F-SUPER DUTY VEHICLES EQUIPPED W/ 6.7L DIESEL ENGINE AND 6R140 TRANS, USE THE ONLINE VERSION OF THE WORKSHOP MANUAL. THE PINPOINT TEST FOR DTC P0884 HAS BEEN UPDATED IN SECTION 307-01B UNDER DIAGNOSIS AND TESTING.

EFFECTIVE DATE: 03/21/2011

 

 

 

 

3025 - 2011 F-SUPER DUTY - 2.5 INCH REDUCER SLEEVE NOW INCLUDED WITH 17.5K HITCH

2011 F-SUPER DUTY VEHICLES WITH A BUILD DATE ON OR AFTER 02/07/11 WITH THE 17.5K HITCH NOW INCLUDE A PIA 2.5 INCH REDUCER SLEEVE. TRUCKS BUILD PRIOR TO THIS DATE WITH THE 16K HITCH DO NOT HAVE THE PIA REDUCER SLEEVE AND ARE NOT ELIGIBLE FOR WARRANTY AS A MISSING PART.

 

 

 

3024 - NO IDS COMMUNICATION WITH FDIM OR GPSM DURING NETWORK TEST. WHEN DIAGNOSING COMMUNICATION CONCERNS ON VEHICLES WITH FRONT DISPLAY INTERFACE MODULE (FDIM), OR GLOBAL POSITIONING SYSTEM MODULE (GPSM), IT IS CRUCIAL TO IDENTIFY VEHICLE EQUIPMENT APPLICATIONS DURING VEHICLE DIAGNOSIS (REVIEW WORK SHOP MANUAL SECTION 415-00 AND 418-00 ALONG WITH WIRING DIAGRAM SECTION 130-1 AND 14-1). IDS COMMUNICATION ERRORS MAY BE RETRIEVED DEPENDING ON VEHICLE CONFIGURATION AND MODULES EQUIPPED. IDS COMMUNICATION WITH THE FDIM WILL BE PRESENT FOR NON-NAVIGATION VEHICLES. VEHICLES EQUIPPED WITH NAVIGATION AND FDIM WILL NOT COMMUNICATE ON THE NETWORK (EXCEPT ESCAPE/MARINER - FDIM WILL COMMUNICATE WITH NAVIGATION). IDS COMMUNICATION WITH THE GPSM WILL BE PRESENT ON NON-NAVIGATION VEHICLES EQUIPPED WITH SYNC. GPSM NETWORK COMMUNICATION WILL NOT BE PRESENT ON NAVIGATION EQUIPPED VEHICLES.

 

 

 

3023 - 1999-2011 F-SUPER DUTY EQUIPPED WITH ESOF 4X4 WITH DTC P1865 AND/OR P1867 SOME 1999-2011 F-SUPER DUTY EQUIPPED W/ESOF 4X4 MAY EXHIBIT DTCS P1865 OR P1867. TO RESOLVE DTCS: 1)CLEAR ALL DTCS FROM 4X4 MODULE. ENSURE THAT POWER SOURCE IS REMOVED FROM THE SHIFT MOTOR AT THIS POINT. 2)RESET IGNITION BY MOVING IGNITION SWITCH FROM OFF TO CRANK. 3)PERFORM RANGE SHIFT IN AND OUT OF 4X4 LOW (5 SHIFTS, 3 OF THEM WHILE MOVING LESS THAN 3 MPH , 2 WHILE STOPPED). 4)CONFIRM THAT DTC'S DO NOT REPEAT AFTER RESET. 5)IF DTC'S REPEAT, THEN FOLLOW PPT FOR DTC'S PER WORKSHOP MANUAL, SECTION 308-07A.

 

 

 

3018 - 2011 F-650 AND F-750 - BATTERY WILL NOT HOLD A CHARGE SEE TSB 11-03-14 FOR DETAIL 11-03-14

 

 

 

3003 - TRANSMISSION SOLENOID REPLACEMENT ON 2009-2011 6F35, 2011 6R80 AND 2011 TORQSHIFT6 - ERRATIC SHIFTS - TRANSMISSION SOLENOID DTC'S

TRANSMISSION SOLENOID REPLACEMENT ON 2009-2011 6F35, 2011 6R80 AND TORQSHIFT6, AFTER FOLLOWING DIAGNOSTICS IF IT LEADS TO A SOLENOID, BULKHEAD HARNESS OR LEADFRAME, EACH CAN BE REPLACED WITHOUT REPLACING THE SOLENOID BODY. THE SOLENOIDS HAVE A NUMBER ON THEM THAT INDICATES THE SOLENOID BAND. IT IS CRITICAL THAT YOU MATCH THE BAND OF THE SOLENOID WITH THE REPLACEMENT SOLENOID. FOLLOW THE WORK SHOP MANUAL SECTION 307-01 FOR THE PROCEDURE TO REPLACE JUST THE SOLENOID, BULKHEAD HARNESS, OR LEADFRAME AND NOT THE SOLENOID BODY.

 

 

 

2996 - ANNOUNCING CUSTOMER SATISFACTION PROGRAM 11B23 DEMONSTRATION / DELIVERY HOLD - CUSTOMER SATISFACTION PROGRAM 11B23:CERTAIN 2008-2010 MODEL YEAR F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.4L DIESEL ENGINE - POWERTRAIN CONTROL MODULE RECALIBRATION. REFER TO FMCDEALER.COM FOR DETAILS.

 

 

2884 - IDS 4.5L/6.0L MEDIUM TRUCK DIESEL CAM TIMING DIAGNOSTIC TOOL IDS RELEASE R63 FEATURES A NEW TOOL, "DIESEL CAM TIMING". THIS FEATURE AIDS IN ISOLATING RELATIVE CAM TIMING CONCERNS OR IF FAULTS EXISTS WITH THE CKP OR CMP SIGNALS. SYMPTOMS OF CKP OR CMP SIGNAL FAULTS MAY INCLUDE CRANK/NO-START, REPEATED CRANK/START/STALL WITH MUFFLED COMBUSTION NOISE AND EXCESSIVE WHITE EXHAUST SMOKE, SYNC OR FICM SYNC PID'S READING 'NO', AND DTC'S 143, 145, 146, OR 147. THIS TEST IS AVAILABLE UNDER THE FOLLOWING MENU CASCADE; IDS TOOLBOX - OSCILLOSCOPE TOOLS - DIESEL CAM TIMING. AFTER ENTERING THE TEST, SELECT EITHER HOOKUP METHOD 1 OR 2 BY CLICKING WITHIN THE TEXT ON THE LEFT SIDE OF THE SCREEN FOR HOOKUP GRAPHICS. FOR MORE DETAILS, WAVEFORMS, ILLUSTRATIONS AND INFORMATION ABOUT APPLYING THE TEST TO 6.0L AND 4.5L MEDIUM DUTY APPLICATIONS, REFER TO PTS 'SERVICE TIPS' TAB OF THE VEHICLE BEING SERVICED.

 

 

 

2881 - SOME 2009 - 2011 TORQSHIFT EQUIPPED VEHICLES MAY EXHIBIT MINOR TRANSMISSION FLUID LEAK DUE TO AN OVERFILL CONDITION.

SOME 2009 - 2011 TORQSHIFT EQUIPPED VEHICLES MAY EXHIBIT MINOR TRANSMISSION FLUID LEAK DUE TO AN OVERFILL CONDITION. THE LEAK MAY BE CAUSED BY A TRANSMISSION FLUID OVERFILL CONDITION. INSTALL IDS TO READ (TFT) TEMPERATURE. CHECK FLUID LEVEL AT NORMAL OPERATING TEMPERATURE 150 - 170F (66 - 77C) AS PER WORKSHOP MANUAL SECTION 307-01 CHECK TRANSMISSION FLUID LEVEL AND CONDITION. IF AN OVERFILLED READING IS INDICATED, REFER TO WORKSHOP MANUAL SECTION 307-01 TRANSMISSION FLUID DRAIN AND REFILL, AND ADJUST FLUID LEVEL TO THE BOTTOM OF HOT RANGE (HASH MARK AREA MARKED WITH AN "H" ON THE FLUID LEVEL INDICATOR).

 

 

 

2859 - 2008-2010 - 6.4L DIESEL - WHITE SMOKE IN DAMP WEATHER CONDITIONS WHEN ACCELERATING SEE TSB 11-02-02 FOR DETAIL

 

 

 

2813 - INTERMITTENT LACK OF POWER/SURGE/HESITATION WHILE DRIVING - BRAKE OVER ACCELERATOR FEATURE SOME CUSTOMERS MAY EXPERIENCE A PERCEIVED LOSS OF POWER/HESITATION/ENGINE SURGE/LACK OF THROTTLE RESPONSE WHILE DRIVING. THIS MAY BE THE RESULT OF THE POWERTRAIN CONTROL MODULE (PCM) RECEIVING INPUTS FROM BOTH THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME AND ACTIVATING THE BRAKE OVER ACCELERATOR (BOA) FEATURE. THIS FEATURE REDUCES ENGINE POWER DURING OFF-IDLE DRIVING WHEN BOTH THE ACCELERATOR AND BRAKE PEDALS ARE APPLIED SIMULTANEOUSLY. ALL VEHICLES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL (ETC) BUILT AFTER JANUARY 1, 2011 ARE EQUIPPED WITH THIS FEATURE. REFER TO THE PC/ED SECTION 1, POWERTRAIN CONTROL SOFTWARE, FOR ADDITIONAL INFORMATION ON THE BRAKE OVER ACCELERATOR FEATURE. REVIEW WITH THE CUSTOMER BEFORE PERFORMING DIAGNOSTICS.

 

 

 

2812 - 6.7L DIESEL - MIL DTC P202D AND P20E8 - ENGINEERING INVESTIGATION SOME 2011 F-SUPER DUTY VEHICLES EQUIPPED WITH THE 6.7L DIESEL ENGINE MAY EXHIBIT MIL LAMP ILLUMINATION WITH DTC'S P202D AND P20E8 BOTH BEING SET. BE AWARE THAT WHEN PERFORMING DIAGNOSTIC PROCEDURE RK7, RESULTS OF THE SELECTIVE CATALYST REDUCTANT (SCR) DOSING MEASUREMENT TEST MAY BE ZERO OR BELOW THE SPECIFIED 45-55ML REQUIREMENT IF THE REDUCTANT PUMP IS UNABLE TO BUILD PRESSURE. IF SO, THE REDUCTANT INJECTOR SHOULD BE INSPECTED FOR LEAKAGE AND REINSTALLED ON THE VEHICLE IF NO SIGNS OF DAMAGE OR EXTERNAL LEAKAGE ARE IDENTIFIED. PERFORM SYSTEM SERVICE/REPAIR AS DIRECTED BY THE DIAGNOSTIC PROCEDURE. CONTINUE MONITORING OASIS FOR UPDATES AS ENGINEERING IS CURRENTLY INVESTIGATING THE DTC'S AND REVIEWING THE DIAGNOSTIC PROCEDURES.

 

 

 

2811 - 2011 TRANSIT CONNECT ELECTRIC - IDS TO COMMUNICATE WITH THE 2011 TRANSIT CONNECT ELECTRIC VEHICLE USING IDS, YOU MUST USE THE MANUAL VEHICLE ENTRY PROCEDURE. IDS WILL COMMUNICATE WITH ALL FORD ELECTRONIC MODULES (ABS, GEM/SJB, RCM, OCS, PAM, ACM, SRM, AND VSM) AND THE AZURE DYNAMICS (AZD) MODIFIED INSTRUMENT CLUSTER (IC). HOWEVER, SOME IC PIDS WILL NOT BE AVAILABLE UNTIL IDS RELEASE B71 AND ACCM, PSCM COMMUNICATION WILL BE ADDED. ALSO, IDS WILL NOT COMMUNICATE WITH THE AZD VEHICLE CONTROL UNIT. AZD UNIQUE ELECTRONIC MODULES CAN ONLY BE ACCESSED USING A SPECIAL AZD DIAGNOSTIC TOOL, FOUND AT AUTHORIZED AZD/FORD DEALERS. CONTACT www.AZDTEC.COM FOR MORE INFORMATION.

 

 

 

2810 - 6.7L DIESEL - IDLE SHUTDOWN FEATURE - DISABLE

SOME CUSTOMERS MAY REQUEST DISABLING OF THE AUTOMATIC ENGINE IDLE SHUTDOWN FEATURE ON 6.7L DIESEL EQUIPPED VEHICLES. VEHICLES EQUIPPED WITH THE 'IDLE SHUTDOWN TIMER' FEATURE WILL SHUT DOWN AFTER 5 MINUTES IF THE PARKING BRAKE IS APPLIED OR 15 MINUTES WITHOUT THE PARKING BRAKE APPLIED. THIS INFORMATION CAN BE FOUND IN THE ONLINE PCED, SECTION 1 DESCRIPTION AND OPERATION, POWERTRAIN CONTROL SOFTWARE, ENGINE SHUTDOWN TIMER. THE IDLE SHUTDOWN FEATURE CAN BE DISABLED WITH IDS, VERSION 69.05 OR LATER, BY ENTERING THE 'MODULE PROGRAMMING' OPTION AND PERFORMING THE FOLLOWING: SELECT 'PROGRAMMABLE PARAMETERS', SELECT 'POWERTRAIN', SELECT 'ENGINE SHUTDOWN', IF IT IS 'ENABLED', CHANGE IT TO 'DISABLED'. NOTE: DISABLING THE ENGINE SHUTDOWN TIMER IS NOT A WARRANTABLE SERVICE REPAIR.

 

 

 

2809 - RUNS ROUGH, HARD START AFTER REFUELING, AUDIBLE CLICKING NOISE UNDER HOOD, AND/OR DTCS P0316,P144A,P1450,P017X,P044X,P045X, BUILT ON OR BEFORE 11/1/2010 SEE TSB 11-01-05 FOR DETAIL 11-01-05

 

 

 

2805 - 2011 F-SUPER DUTY CLIMATE CONTROL OPERATION WHEN USING REMOTE START WHEN USING THE FACTORY-INSTALLED REMOTE START ON A 2011 F-SUPER DUTY, THE CLIMATE CONTROL SYSTEM FUNCTION WILL VARY DEPENDING ON HOW VEHICLE IS EQUIPPED (DIESEL VS GAS, MANUAL VS. AUTO CLIMATE CONTROL, ETC). IN COLD WEATHER, THE SYSTEM CURRENTLY WILL DEFAULT TO FULL HOT, FLOOR/DEFROST MODE, WITH HEATED SEATS ON. WHEN THE KEY IS PUT IN AND TURNED TO RUN, THE CLIMATE CONTROL SYSTEM WILL DEFAULT TO THE LAST USER SETTING. ALSO NOTE THAT THE INSTRUMENT CLUSTER AND CLIMATE CONTROL HEAD WILL BE BLANK WHEN REMOTE START IS ACTIVE. ENGINEERING IS CURRENTLY INVESTIGATING, PLEASE DO NOT ATTEMPT REPAIR AT THIS TIME, CONTINUE TO MONITOR OASIS FOR UPDATES. PLEASE REFER TO THE ON-LINE VERSION OF THE OWNER GUIDE, 3RD PRINTING, REMOTE START CLIMATE OPERATION (IF EQUIPPED) ON PAGE 85 FOR ADDITIONAL INFORMATION.

 

 

 

2804 - DEALER INSTALLED AUDIO UPGRADES REPLACING THE STOCK AUDIO SYSTEM WITH A REGULAR PRODUCTION OPTION NAVIGATION/SIRIUS/SYNC AUDIO SYSTEM IS NOT RECOMMENDED OR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. HOWEVER GENUINE FORD ACCESSORY KITS TO INSTALL SYNC ARE AVAILABLE FOR CERTAIN MODEL LINES. REFER TO FMCDEALER/ ACCESSORIES, FOR THE APPLICABLE KIT PART NUMBER. A DEALER INSTALLED FORD WORKS SOLUTIONS IN-DASH COMPUTER KIT WITH NAVIGATION IS AVAILABLE FOR CERTAIN E-SERIES, F-SERIES AND TRANSIT CONNECT VEHICLES. REFER TO FMCDEALER/ACCESSORIES/OFFICIAL LICENSED PRODUCT/FORD WORK SOLUTIONS, FOR THE APPLICABLE KIT PART NUMBER.

 

 

 

2802 - 2011 F-SUPER DUTY - AFTERMARKET DRAWBAR/BALLMOUNT OR REDUCER SLEEVE CANNOT BE INSERTED INTO FACTORY-INSTALLED OEM TRAILER HITCH

IF CUSTOMER'S AFTERMARKET DRAWBAR/BALLMOUNT OR REDUCER SLEEVE CANNOT BE INSERTED INTO FACTORY-INSTALLED F-SUPER DUTY TRAILER HITCH, CHECK DIMENSIONS OF AFTERMARKET DRAWBAR/REDUCER SLEEVE BEFORE REPLACING OEM HITCH. THE RECEIVER IS DESIGNED TO HAVE A TIGHT FIT WITH DRAWBAR/BALLMOUNT IN ORDER TO REDUCE RATTLE. HOWEVER, SOME AFTERMARKET PARTS HAVE BEEN FOUND TO BE OUT OF INDUSTRY SPECIFICATION. A)2" DRAWBAR /BALLMOUNT: OUTSIDE DIMENSION SHOULD BE LESS THAN 2.02" (51.3 MM) SQUARE; DIAGONAL DIMENSION SHOULD BE LESS THAN 69.5 MM. B)2 1/2" DRAWBAR/ BALLMOUNT, OR REDUCER SLEEVE: OUTSIDE DIMENSION SHOULD BE LESS THAN 2.52" (64.0 MM) SQUARE; DIAGONAL DIMENSION SHOULD BE LESS THAN 84.0 MM. ALTERNATIVELY FOR 2 1/2" RECEIVERS THAT CANNOT ACCOMMODATE AFTERMARKET REDUCER SLEEVE, TRY FITTING FCSD REDUCER SLEEVE (PART NUMBER 5C3Z-19H282-AB).

 

 

 

2767 - ANNOUNCING SAFETY RECALL 10S14

ANNOUNCING DEMONSTRATION / DELIVERY HOLD - SAFETY RECALL 10S14: CERTAIN 2011 MODEL YEAR EDGE, MKX, F-150, AND F-SUPER DUTY VEHICLES - BODY CONTROL MODULE INSPECTION. REFER TO FMCDEALER.COM FOR DETAILS.