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I just had my first experience with the SYNC system in a Super Duty. Remember I am a truck only guy. The system was not picking up voice commands which turned out to be a faulty APIM. To me it seems like one of those systems that has all the appearances of confusion. It's not so bad once you start actually doing things with it. at least for me... now it's not just a confusing web course. Posted Image Now that SYNC is in trucks I am sure I will be seeing more of it.

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I hate to admit it but I do all the sync (sink) work at our shop, what little there is always filters to me. I used to work at a linc/mercury store and picked up a lot of electronics experience from there. I'd rather work on trucks believe it or not

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I'm still firmly in the middle of a learning curve... There appears to be more than one generation of Sync... Gen 1 needs stuff you already have and Gen 2 may need things you might not yet have received (a special USB cable and adapter as well as a completely blank thumb drive).

 

FWIW, programming a Gen 2 sync vehicle may require you to make special changes to your scan tool... These changes are outlined in the applicable "service tips" tab on OASIS.

 

Sync, MyFordTouch and MyKey can be almost overwhelming at first. I wonder if we will soon see an ad looking for a "shop geek".

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I'm still firmly in the middle of a learning curve... There appears to be more than one generation of Sync... Gen 1 needs stuff you already have and Gen 2 may need things you might not yet have received (a special USB cable and adapter as well as a completely blank thumb drive).

 

FWIW, programming a Gen 2 sync vehicle may require you to make special changes to your scan tool... These changes are outlined in the applicable "service tips" tab on OASIS.

 

Sync, MyFordTouch and MyKey can be almost overwhelming at first. I wonder if we will soon see an ad looking for a "shop geek".

You are correct, Jim. I thought I was pretty familiar with the SYNC system and updating, etc after sucessfully programming a new APIM for a failed unit about a year ago, then taking the SYNC course. That did little to prepare me for the 2nd generation SYNC 2011 Edge that I just recently completed before Christmas. The APIM was toast on this one as well. Diagnosis was simple, as was replacement of the APIM. The new one actually worked, but needed to be set up and programmed. We had just received our new Panasonic Toughbook IDS about a month ago, and this was my first try at SYNC since then. It took me some time to go through the "service tips" you mentioned above. Every time I thought I had everything set, I found it didn't work, and as the internet was exceedingly busy, several attempts failed, due to timing out, leading to re-trying to get to the right place at inford. All this to get to the "SYNC tab". Finally, after 2 tries at changing the last setting failed, I hit the tab, and here was a totally unfamiliar looking SYNC programming page. I had to read the shop manual to figure it out. Eventually, I did get it up and running, but man, what was Bill Gates thinking? Posted Image SYNC and the OS of our computer are both by Microsoft, so why did so many security and privacy settings need to be changed? Posted ImageWhy shut off the firewall? Posted ImageWhy did the final programming screen look like an IDS program, yet have to be accessed through inford? Posted ImageWhat kind of known issues with SYNC programming were referenced to in the pre-amble to a holine contact? Posted ImageWhy did I have to download the update to a USB key after IDS was already hooked up the the USB port with the male-to-male USB cable? Posted Image I did contact hotline about some of the issues and was told they were always looking to streamline SYNC programming. That would be nice. Posted Image
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We got two of the new CF-19s as well... isn't it really cool how they settled on a laptop with only one freakin' USB port?

 

Just for shits and grin, turn off any instances of IDS - start OASIS Quick Start and go to the "Toolbox" tab.....

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"Sir, I know your vehicle is broken, I know we have a shop full of capable techs, millions of dollars in tools, the most high tech diagnostic software available, but we can't fix your car today. Why? because................our internet is down."

 

That's ususally what runs through my mind with all this high tech crap.

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