Alex Bruene Posted August 8, 2011 Share Posted August 8, 2011 They just announced at my work that at then end of August, our service department will be open on Sundays. Not that I care, I don't work nights or weekends, but really? Sundays? Quote Link to comment Share on other sites More sharing options...
Keith Browning Posted August 8, 2011 Share Posted August 8, 2011 Are you busy enough to support this hours? There are plenty of dealers open 7/week Quote Link to comment Share on other sites More sharing options...
Alex Bruene Posted August 8, 2011 Author Share Posted August 8, 2011 With oil changes, perhaps. Around here, there are no other (Ford) dealers that are open on Sundays. Quote Link to comment Share on other sites More sharing options...
Jim Warman Posted August 9, 2011 Share Posted August 9, 2011 I find the reasoning behind decisions like these a little "suspect". Since the only parts that are anywhere near available on a Sunday are likely going to carry the Motomaster logo.... and your stores parts department has turned into a large catalog office because of all the dead stock. Let's not forget that hotline is non-existant on a Sunday and OASIS is usually closed for housekeeping... Even being open on Saturdays is nothing more than a politically driven choice... You finish up from Friday and spend the rest of the day doing PDIs and LOFs. Unless a good customer shows up with a concern and then it will be more posturing than fixing... I might suggest that the people that decided being open on Sundays was a step forward will find that there is little money to be made on this day... and that employee scheduling is likely going to wind up in the toilet. Quote Link to comment Share on other sites More sharing options...
Bruce Amacker Posted August 9, 2011 Share Posted August 9, 2011 Does FMC offer any incentives for dealers to be open 24/7, 16/7, or anything like that? I know Shell gas stations get incentives for 24/7 that make it worthwhile even if there is little business in the middle of the night. Quote Link to comment Share on other sites More sharing options...
Jim Warman Posted August 9, 2011 Share Posted August 9, 2011 Does FMC offer any incentives for dealers to be open 24/7, 16/7, or anything like that? I know Shell gas stations get incentives for 24/7 that make it worthwhile even if there is little business in the middle of the night. AFAIK... no... And that statement and a buck 50 will get you a cup of coffee. I worked at a L/M dealer in the early 70s that ran an evening shift for a while. The evening shift was smaller than the day shift and even then there were scheduling difficulties as jobs ran into the next shift. It didn't take long for the evening shift to be abandoned.... The store was located in Edmonton, which has a PDC... that never did help as you couldn't put in an "extra daily" after something like 4:30local. You may get "brownie points" and it may even help you towards a Blue Oval award.... but I don't think it's worth anything the DP can fold up and stuff in his jeans "instantly". Quote Link to comment Share on other sites More sharing options...
Brad Clayton Posted August 9, 2011 Share Posted August 9, 2011 Quote: You may get "brownie points" Speaking of which....happy b-day Bruce. Quote Link to comment Share on other sites More sharing options...
Brad Clayton Posted August 9, 2011 Share Posted August 9, 2011 Quote: our service department will be open on Sundays You my friend, are starting to receive some bad karma. It all can be traced back to your avitar, and things will only get worse as long as you temp your fate with such goings on. Quote Link to comment Share on other sites More sharing options...
Keith Browning Posted August 9, 2011 Share Posted August 9, 2011 Oh man. First, Happy Birthday Bruce! Second, Blue Oval? That went away years ago. And third, I have to agree that the avatar of Bill Hewitt is freaking me out. Keep it up guys and I will invite the guy to join us. Quote Link to comment Share on other sites More sharing options...
Jim Warman Posted August 9, 2011 Share Posted August 9, 2011 Oh man. First, Happy Birthday Bruce! Second, Blue Oval? That went away years ago. And third, I have to agree that the avatar of Bill Hewitt is freaking me out. Keep it up guys and I will invite the guy to join us. No secret I'm a little behind on some of the back pattin'... there's broken Fords to fix and I spend my time reading "semi-secret" documents (anybody see the procedure for reprogramming a 2012 Focus BCM? Especially the parts where it says "disregard the TSB" and "disregard the key on/key off prompts"?). Or the stuff to keep in mind when replacing a MKT PCM? Been a while since I worked on simple shit like diesels.... If you're going to invite Billy-Boy on board - make sure he does a picture story on changing the HPOP oil... (I'd still like to know what a "longevity module" is - he talked about it in one of his - ermmmmmmmm- documentaries). FWIW, I thinks it's "Presidents Choice" award or something? On second thought, that sounds more like a brand of groceries... Quote Link to comment Share on other sites More sharing options...
Keith Browning Posted August 9, 2011 Share Posted August 9, 2011 You actually sat through one of his videos in it's entirety? Man, the nights ARE long up there in God's country! Quote Link to comment Share on other sites More sharing options...
Jim Warman Posted August 9, 2011 Share Posted August 9, 2011 What..... you don't enjoy a good comedy now and then? Quote Link to comment Share on other sites More sharing options...
Alex Bruene Posted August 9, 2011 Author Share Posted August 9, 2011 I don't know what they are thinking with this. They did not tell many people about it. It was mostly decided on the "hush". I don't know if our 3 sister stores are doing the same. One of those stores is open until midnight, I don't know if they'll fire Sundays in there too. As I said, I don't really care, it doesn't effect me. But I do think in the long run they'll have more pissed off people that satisfied, seeing that parts availability will be pretty light, as will be the talent in the shop. Quote Link to comment Share on other sites More sharing options...
DieselD Posted August 9, 2011 Share Posted August 9, 2011 Sounds like a hair brain idea from a mangement/owner team that does not have much common sense. Its one thing keeping a sales lot or quick lane open on a sunday, Its another to expect the whole dealer to show up on a sun. I hate working on saturdays, and even at that its a half day once a month. It just ruins the whole weekend it seems. Quote Link to comment Share on other sites More sharing options...
Alex Bruene Posted August 9, 2011 Author Share Posted August 9, 2011 I just asked around to try and figure out how they managed to "sneak" it in... It turns out that every new hire in the past 5 months (other than me) was told they would have to work on Sundays. Our management has (apparently) been stalling as much as they could to avoid it, but upper management has now put the push on to be open before September. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.