Keith Browning Posted September 7, 2011 Share Posted September 7, 2011 Anyone else getting annoyed with the Hot-Line and Prior Approval forms being down for days? At least they got the cost cap tool back online. Not like it does any good with the prior approval out. Quote Link to comment Share on other sites More sharing options...
DieselD Posted September 7, 2011 Share Posted September 7, 2011 YES...I have been on hold for 20mins waiting to get through to get a lousy piror approval for a DPF!!! Truck is finished, customer wants his truck back asap. Yet Im here on hold waiting for "fords blessing" Quote Link to comment Share on other sites More sharing options...
Brad Clayton Posted September 7, 2011 Share Posted September 7, 2011 We been to slow here to even run an oasis much less any of the other doo-dads. Quote Link to comment Share on other sites More sharing options...
DieselD Posted September 7, 2011 Share Posted September 7, 2011 I finally got pissed off enough to just hang up after 30mins of waiting. I couldnt stand listening to the same pre recording tsb messages over and over again any longer Quote Link to comment Share on other sites More sharing options...
Brad Clayton Posted September 7, 2011 Share Posted September 7, 2011 That and the Beatles aren't my cup o tea. Quote Link to comment Share on other sites More sharing options...
DieselD Posted September 7, 2011 Share Posted September 7, 2011 and here I go again! customer is up our ass to get his truck back. Called on my cell phone and putting it to speaker to continue to do other crap in the mean time. This is beyond retarded Quote Link to comment Share on other sites More sharing options...
Jim Warman Posted September 10, 2011 Share Posted September 10, 2011 That and the Beatles aren't my cup o tea. Blasphemy!!!!! Just got back from 6.7 school - temp in the high 20's (that's Celcius, ladies) - road the scooter sans jacket both ways.... Only a biker knows why a dog sticks his head out the truck window. Quote Link to comment Share on other sites More sharing options...
Keith Browning Posted September 10, 2011 Author Share Posted September 10, 2011 Only a biker knows why a dog sticks his head out the truck window. Yeah, to catch bugs to eat! The forms thing, I had lingering issues with OASIS and getting forms to come up. I discovered that using the "Previous VIN's" tab and running it on Tuesday was returning server errors. Re-entering the VIN's and running OASIS fresh then allowed me access the forms. I actually had to contact the Hot-Line for prior approval on an engine but all things finally got worked out. Quote Link to comment Share on other sites More sharing options...
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