PTS /IDS Internet Explorer Settings

Keith Browning · September 13, 2012

Here is the file for your Internet Explorer Browser settings for PTS website and IDS post IDS R78 Software Release.

See the attached file below! ::tongue::

Jeff_ · September 15, 2012

Thanks Keith, that's just what I was looking for. Our dealer just replaced the shop owned IDS laptops and we have been looking for that Posted Image

Fordracer · September 17, 2012

Yeah, thanks Keith. I couldn't find that on PTS anywhere.

Jeff_ · January 22, 2015

Hey, where did the attachment go, I need it again. Anybody have a link?

Keith Browning · January 22, 2015

Your browser must be having a fit. The link is in the first post... at least I see it.

Jeff_ · January 23, 2015

Thanks Keith, you are right, I can see it on my home computer.

As it turns out though, my recent IDS problems are now inflicted by our IT department :borg: . They have decided to make the dealerships public wifi block the site we get calibrations from. For the last 2 days we haven't been able to reflash anything. Now they have a "solution" by which we can access a secure wireless connection, but now we can't be simultaneously connected wirelessly with VCM2 - so no interactive diagnostics or APIM tests ect.

I suggested just making the public wifi allow access to the Ford site, but they feel the need to micro manage everything computer related... Even though most of the IDS laptops are owned by the technicians, and NONE have Reynolds software so there is no risk of customer info getting hijacked even if we did get a virus. I reeeeally want to shoot somebody :angry: .

lmorris · January 23, 2015

Thanks Keith, you are right, I can see it on my home computer.

As it turns out though, my recent IDS problems are now inflicted by our IT department . They have decided to make the dealerships public wifi block the site we get calibrations from. For the last 2 days we haven't been able to reflash anything. Now they have a "solution" by which we can access a secure wireless connection, but now we can't be simultaneously connected wirelessly with VCM2 - so no interactive diagnostics or APIM tests ect.

I suggested just making the public wifi allow access to the Ford site, but they feel the need to micro manage everything computer related... Even though most of the IDS laptops are owned by the technicians, and NONE have Reynolds software so there is no risk of customer info getting hijacked even if we did get a virus. I reeeeally want to shoot somebody .

We have dedicated wireless strictly for the shop. No one else has access to it but the techs. We also have no public access wifi.

Jeff_ · January 24, 2015

^^^ That would be the way to do it. They came out again and now it seems they have a working solution that gives back full functionality of the tool, time will tell.

Keith Browning · January 24, 2015

Our company finally fixed their internet problems - used to be very slow most of the time, wireless would go down frequently. I was having a lot of IDS problems as a result of it. They installed commercial routers to replace the "off the shelf" home routers that were there.

If you are using the VCM-2 you should be connecting using an ad-hock network and not through a wireless router. This simply means it's a dedicated two way network between the VCM and your computer.

forddieseldoctor · January 25, 2015

I fixed our wireless router issue at work. I simply picked up a 24 hour timer from the clearence rack at the local Home Depot. Now it shuts off for a half hour forcing it to reboot every night.

tonybullitt · January 26, 2015

I fixed our wireless router issue at work. I simply picked up a 24 hour timer from the clearence rack at the local Home Depot. Now it shuts off for a half hour forcing it to reboot every night.

Thats a great ideal

forddieseldoctor · January 26, 2015

Yeah. It works well too. Otherwise we would start to have connectivity problems and have to unplug it every couple of days.

8WA Sman · February 1, 2015

Here is the revised one just in case anyone cares.

PTS_Technical_Requirements_10_2014.pdf

And the one from Motorcraft

MC_Technical_Requirements.pdf

Matt Saunoras · February 1, 2015

I'm having problems viewing anything I click under the service tips tab on my home computer. Windows 8 and IE 11

I believe these are PDFs?

Nevermind, stupid me didn't have Adobe Reader installed :facepalm:

lmorris · August 19, 2020

For anyone getting kicked into Microsoft Edge when they log into Inford or PTS, this is what you need to change. Open Egde, open drop down menu- three DOTS in top right corner, click settings, click Default Browser, SET Let Internet Explorer open sites in Microsoft Edge to NEVER. This will stop IE from saying PTS is no longer supported in IE and opening Edge.

For anyone still having the old login screen and then the new one, just change your homepage or bookmark to either www.fordtechservice.dealerconnection.com or www.atfmcdealer.dealerconnection.com. This will eliminate the old login screen.

Keith Browning · August 20, 2020

Awesome! I have been trying to figure out how to stop Edge from taking over.

forddieseldoctor · August 24, 2020

I just deleted the microsoft edge folder on the c drive. But after about a week it fixes itself and I have to break it again.

Hotline suggested that I uninstall edge. But there is no good simple way to do that.

August 24, 2020

On 8/19/2020 at 2:40 PM, lmorris said:

For anyone getting kicked into Microsoft Edge when they log into Inford or PTS, this is what you need to change. Open Egde, open drop down menu- three DOTS in top right corner, click settings, click Default Browser, SET Let Internet Explorer open sites in Microsoft Edge to NEVER. This will stop IE from saying PTS is no longer supported in IE and opening Edge.

For anyone still having the old login screen and then the new one, just change your homepage or bookmark to either www.fordtechservice.dealerconnection.com or www.atfmcdealer.dealerconnection.com. This will eliminate the old login screen.

I was trying to figure the edge problem out for about for 2 weeks.

I googled and check some computer websites.

The answer is here, on DTS

Big THANKS!