Jump to content

Stupidity and Warranty

Rate this topic


Keith Browning

Recommended Posts

Looking for opinions. Here's the story:

 

A 2003 F350 with a 5.4L with 26,000 miles is towed in with an oil leak. Technician checks it out and discovered that the oil cooler housing is corroded so badly it rotted through causing oil to leak. The technician replaces the cooler, spins on a new filter and fills the crankcase with oil. Starts the engine for the first time when we notice it is shaking. Hmmm. We let it warm up but it did not smooth out. "Long diagnosis short," The right camshaft had seized in the head and the drive pulley broke free and spun around the camshaft. At some point, the camshaft freed up and the gear ended up close to it's proper position causing low compression in all cylinders in the right bank. There is also damage to the left cam journals and the bottom end.

 

    [*]This is a plow truck also used to spread SALT.

    [*]This vehicle has never been to the dealer for service since being delivered.

    [*]The customer claims he was driving and saw the light come on, then he pulled over and shut it off.

    Our dealership declined to cover it. He called Ford. Ford wants to see the truck and engine before deciding. Personally, I think he drove it until it started shaking or it stalled. I don't believe that kind of damage is likely in such a short amount of time. SHOULD this engine be covered under warranty with the facts I have provided? Posted Image

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...