Keith Browning Posted December 24, 2014 Share Posted December 24, 2014 2015 Truck & Diesel SSMs Jan 29 2015 5955-2015 F-Super Duty - 6.7L Diesel - Diagnostic Trouble Codes(DTC) P220F, P2A01, P207F, P2209, P06EA, P06EB, P229E, P229F, P225A Or P246F - NOx Sensor And Module Replacement Some 2015 Model Year F-Super Duty vehicles equipped with 6.7L Diesel engines may exhibit a Malfunction Indicator Light (MIL) on with DTC(s) P220F, P2A01, P207F, P2209, P06EA, P06EB, P229E, P229F, P225A or P246F stored in Powertrain Control Module(PCM) memory. If normal PC/ED diagnostics leads to the replacement of a NOx Sensor or NOx Module, replace both the NOx Sensor and corresponding NOx Module as an assembly without disconnecting the NOx module from the NOx sensor. Do not discard the old parts as engineering is currently reviewing NOx sensors and modules for root cause analysis. Monitor OASIS for future updates. NOTE: The upstream NOx sensor/module is NOx_11 and the downstream NOx sensor/module is NOx_12. Jan 29 2015 5953-2015 Transit - 3.2L Duratorq-TDCi - Hard Start/No Start/Rough Run/Lack Of Power/Malfunction Indicator Light - Fuel Gelling In Colder Ambient Temperatures Some 2015 Transit vehicles equipped with a 3.2L Duratorq-TDCi engine may exhibit a no start, hard starting, lack of power and/or a running rough condition due to diesel fuel gelling in cold ambient temperatures. Please note that bio-diesel blend fuels have a higher occurrence of fuel gelling and should not be used at any rating above B20 (20%). If no root cause is determined after normal PC/ED diagnostics, recommend that the customer use a different fuel that has been seasonally adjusted for the ambient temperature. Customers may also benefit from using Motorcraft Anti-Gel and Performance Improver, PM-23-A (US), PM-23- B (Canada). Refer to the vehicles owner guide for additional details. Jan 22 2015 5921-2014-2015 F-Super Duty - 6.7L Diesel - Malfunction Indicator Lamp (MIL) Illuminated - DTC P207F - Built On 11/7/2013 And Through 12/10/2014 Some 2014-2015 Model Year F-Super Duty vehicles built between 11/7/2013 and through 12/10/2014, equipped with 6.7L engines may exhibit a MIL On with DTC P207F (Reductant Quality Performance) stored in Powertrain Control Module(PCM) memory.Ensure PCM is updated to latest IDS service level calibration before performing vehicle diagnostics. Refer to TSB 15-0008 for Service Labor Time. Perform Powertrain Control/Emission Diagnostic(PC/ED) Pin Point Test RD diagnostic routine to determine root cause of DTC P207F regardless of PCM calibration level. Jan 22 2015 5920-2011-2014 F-Super Duty built on or before 11/06/2013 Equipped With 6.7L Diesel Engine - Complete FSA 14E03 Prior To Any Vehicle Diagnostics And Repairs Some 2011-2014 F-Super Duty vehicles built on or before 11/06/2013 equipped with a 6.7l engine may exhibit multiple Drivability symptoms and Diagnostic Trouble Codes (DTC's) with-in the powertrain control module (PCM). Please ensure that Field Service Action (FSA) 14E03 has been completed prior to performing any vehicle diagnostics and/or repairs. Upon completion of the FSA, clear all DTCs and retest prior to performing any Technical Service Bulletins (TSB's) listed in oasis. Jan 22 2015 5919-2011-2015 F-Super Duty - 6.7L Engine May Exhibit A Hissing/Growling/Metallic Noise From The Engine, During Initial Cold Start- Built On Or Before 11/12/2014 Some 2011-2015 F-Super Duty equipped with a 6.7L engine and built on or before 11/12/2014 may exhibit a hissing/growling/metallic-type noise from the engine compartment after initial cold start in ambient temperatures less than 0 C/32 F. With engine at idle and the noise present, squirt water in grooves of the FEAD belt with a spray bottle. If noise is still present immediately bring the vehicle inside shop temperature of 50-75 Deg. F, and allow it to idle for 10 minutes. If the noise continues, this article does not apply, follow normal diagnosis in updated Work Shop Manual (WSM) section 100-04. If the noise is no longer present replace clutch fan assembly (Base 8A616) per (WSM) section 100-4. Follow Ford catalog advantage for the correct model year and vehicle component application and normal Service Labor Time Standards (SLTS). Jan 22 2015 5918-2014-2015 F-Super Duty - 6.7L Diesel - Malfunction Indicator Lamp (MIL) Illuminated - Diagnostic Trouble Code (DTC) P207F - Built On 11/7/2013 And Through 12/10/2014 See TSB: 15-0008 for details. Jan 21 2015 5915-Announcing Emission Recall l4E03 DELIVERY HOLD - Emission Recall 14E03 - Certain 2011-2014 Model Year F-Super Duty Vehicles with 6.7L Power Stroke Diesel Engine - Reprogram Powertrain Control Module. Refer to FMCDealer.com. Jan 19 2015 5902-2013-2015 Econoline - 6.8L - Powertrain Surge During Acceleration Following A Downshift Event See TSB: 15-0006 for details. Jan 16 2015 5896-Multiple Vehicles - Integrated Diagnostic System (IDS) Historical Diagnostic Trouble Code (DTC) Viewer Enhancement IDS release Version 93 includes a new Self-Test content feature to view historical PCM Diagnostic Trouble Codes (DTCs) on certain 2013 and later model year vehicles. This tool allows viewing DTCs and snapshot data for conditions which occur too infrequently to be recognized as Continuous Memory DTCs. These DTCs may be useful when diagnosing intermittent concerns and/or an intermittent Wrench/Malfunction Indicator Light(MIL). Historical DTCs are only viewable when no other CMDTCs are present. When historical DTCs are available, a yellow engine icon will appear on the right side bar of the DTC Help screen of the IDS which can be clicked on to view historical DTCs. A Job Aid with additional detailed information can be found on the PTS website under Service Tips – New Model Info category. Jan 15 2015 5885-2015 Transit - Color Instrument Cluster Backlight Stays On After Vehicle is Shut Off Some 2015 Transit vehicles built with a high level color instrument panel cluster (IPC) can have the cluster backlight remain illuminated for up to 10 minutes after the ignition has been turned off. This is normal operation and differs from the operation of the low and mid-level monochromatic IPCs available on Transit, which turn off almost immediately after the vehicle is shut off. Locking the doors with the key fob will cause the cluster backlight to go off immediately forall cluster levels Jan 08 2015 5846-2015 Transit equipped with 3.2L Diesel Engine - Engine Crank Timing Tool Update Crankshaft timing tool 303-1587 originally provided to dealerships in ESST TKIT-2013C-FL was incorrectly manufactured and will not properly time the engine (potentially resulting in damage if utilized). The incorrect 303-1587 tool has a zinc (silver) finish and should not be used. Replacement Crankshaft timing tools will be provided to all original tool kit recipients by February 2015, with return instructions for the incorrect tool. The (correct) 303-1587 replacement tools will bear the same tool number 303-1587, but will have a black oxide finish. Jan 08 2015 5844-2015 Transit Rear High Mounted Stop / Marker Lamp Functionality - Lamp Above Cargo Doors On 2015 Transit vehicles with Single Rear Wheel (SRW), the lamp above the rear cargo doors operates as a high mounted stoplamp. On Dual Rear Wheel (DRW) Transit vehicles, the lamp functions as a rear marker lamp (no brake indication). Thisinformation is available in Workshop Manual Section 417-01, Exterior Lighting Overview. SSM 44902 - 2011-2015 F-Super Duty - 6.7L Engine May Exhibit A Hissing/Growling/Metallic Noise From The Engine, During Initial Cold Start- Built On Or Before 11/12/2014 Some 2011-2015 F-Super Duty equipped with a 6.7L engine and built on or before 11/12/2014 may exhibit a hissing/growling/metallic-type noise from the engine compartment after initial cold start in ambient temperatures less than 0 C/32 F. With engine at idle and the noise present, squirt water in grooves of the FEAD belt with a spray bottle. If noise is still present immediately bring the vehicle inside shop temperature of 50-75 Deg. F, and allow it to idle for 10 minutes. If the noise continues, this article does not apply, follow normal diagnosis in updated Work Shop Manual (WSM) section 100-04. If the noise is no longer present replace clutch fan assembly (Base 8A616) per (WSM) section 100-4. Follow Ford catalog advantage for the correct model year and vehicle component application and normal Service Labor Time Standards (SLTS). TSB 15-0008 - Effective Jan 22 2015 2014-2015 F-Super Duty - 6.7L Diesel - Malfunction Indicator Lamp (MIL) Illuminated - DTC P207F - Built On 11/7/2013 And Through 12/10/2014 SSM 44904 - 2014-2015 F-Super Duty - 6.7L Diesel - Malfunction Indicator Lamp (MIL) Illuminated - DTC P207F - Built On 11/7/2013 And Through 12/10/2014 Some 2014-2015 Model Year F-Super Duty vehicles built between 11/7/2013 and through 12/10/2014, equipped with 6.7L engines may exhibit a MIL On with DTC P207F (Reductant Quality Performance) stored in Powertrain Control Module(PCM) memory.Ensure PCM is updated to latest IDS service level calibration before performingvehicle diagnostics. Refer to TSB 15-0008 for Service Labor Time. Perform Powertrain Control/Emission Diagnostic(PC/ED) Pin Point Test RD diagnostic routine todetermine root cause of DTC P207F regardless of PCM calibration level. SSM 44925 - 2014-2015 F-250/F-350 4X4 Crew Cab/Regular Cab/Super Cab With 156" Wheelbase - Transfer Case Rear Output Seal Noise Built On 01/04/2014 And Through 12/15/2014 Some 2014-15 F-250/F-350 4X4 Crew Cab/Regular Cab/Super Cab Vehicles with 156" Wheelbase (Transfer case with slip yoke rear output only) built on 1/4/2014 and through 12/15/2014 may exhibit customer symptom of squeal noise, mainly noticeable between 35-55 MPH (56-88 KPH) after initial cold soak start up. If this occurs, replace transfer case seal with revised part number 7C3Z-7B215-A. Refer to Workshop Manual (WSM) section 308-07b for removal and installation. Use available Service Labor Time Standards (SLTS). SSM 44936 - 2011-2015 - F-Super Duty - 6.7L Diesel - Updated Fuel System Job Aid Released A revised 6.7L Diesel Fuel System job aid titled'6.7L Diesel Fuel System Service Tips' is now available under the Service Tips tab for 2011-2015 6.7L equippedSuper Duty vehicles. The information provided in this job aid can assist in identifying the root cause of High Pressure fuel system failures and will aid in determining warrantability if the fuel in the system has been contaminated. When used in conjunction with the work shop manual, PC/ED, and proper diagnostic procedures this job aid can assist in preventing repeat fuel system failures. Identifying the root cause of a fuel system failure is critical in identifying the proper repair direction and preventing subsequent failures of newly installed components. TSB 15-0019 - Effective Feb 20 2015 2015 F-250/F-350 Super Duty - 6.7L - Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P050E - Built On Or Before 6/10/2014 [*] [*] TSB 15-0016 - Effective Feb 19 2015 2014-2015 F-Super Duty - 6.7L Diesel - MIL Illuminated - DTCs P209F, P208E Or P2043 - Exhaust Fluid System Built On 11/7/2013 And Through 12/10/2014 SSM 44991 - 2013-2015 F-Super Duty Erratic Operation Of One Touch Auto Up/Down Power WindowFeature 2013-2015 F-Super Duty vehicles with One Touch auto up / down power windows mayexhibit erratic operation with possibility of a different window(s) being inoperative after each key cycle. Check for possible aftermarket equipment added to the accessory delay circuits of the Body Control Module (BCM). Splicing into the accessory delay circuits can cause voltage to drop, when the ignition key is turned on resulting in power window motor(s) to be inoperative for a key cycle. Refer to Warranty and policy manual for Aftermarket accessories policies. If no aftermarket accessories are present and/or a functional operation is suspect, referto workshop manual section (WSM) 501-11 for diagnostics and repairs. SSM 44993 - 2014-2015 F-Super Duty 6.7L - Slow to Build Passenger Cabin Heat 2014-2015 F-SUPER DUTY VEHICLES WITH 6.7L DIESEL ENGINES MAY EXHIBIT CUSTOMER CONCERNS OF SLOW TO BUILD CABIN HEAT DURING EXTENDED IDLING IN COLD AMBIENT TEMPERATURES. IDLING IN COLD WEATHER WILL NOT HEAT THE ENGINE TO ITS NORMAL OPERATINGTEMPERATURE. COMPARE TO LIKE VEHICLES BEFORE ATTEMPTING REPAIRS. REFER CUSTOMERTO COLD WEATHER OPERATION INFORMATION IN THE OWNER GUIDE DIESEL SUPPLEMENT IF COMPARABLE. IF NOT COMPARABLE REFER TO WSM SECTION 303-03B FOR VEHICLES NOT EQUIPPED WITH OPTION CODE 41A – RAPID HEAT SUPPLEMENTAL HEATING SYSTEM OR WSM SECTION412-00 FOR VEHICLES EQUIPPED WITH OPTION CODE 41A. THE OPTIONAL RAPID HEAT SUPPLEMENTAL HEATING SYSTEM WILL PROVIDE MAXIMUM EFFECTIVENESS IN MID TO LOW BLOWER SPEEDS DURING INTIAL WARM UP. AUTOMATIC MODE (IF EQUIPPED) WILL DETERMINE THE APPROPRIATE BLOWER SPEED. SSM 45030 - 2009-2015 Torqshift Transmission – Malfunction Indicator Lamp (MIL) With Transmission Diagnostic Trouble Codes (DTCS) P0751, P0730 And/Or P2700 2009-2015 TorqShift (5R110W) transmissions with coast clutch cylinder weld failures should be repaired using only the coast clutch cylinder (7C3Z-7G387- andnot the full coast clutch cylinder kits (9C3Z-7G387-A, B, C, or D). The use of full coast clutch kits should be limited to 2005 and older transmissions or in rare instances where the planetary and /or center shaft was damaged with the coast clutch. SSM 45031 - 2014-2015 F-Super Duty - 6.7L Diesel Engine - Not Rated For Fuel Economy By EPA- Do Not Attempt Repair 2014-2015 F-Super Duty vehicles equipped with a 6.7L diesel engine are not rated by the EPA for fuel economy. This is noted on the window Monroney sticker. To diagnose fuel economy concerns, follow the appropriate symptom chart located in the PC/ED manual as reported by the customer. Remind the customer that fuel economy is affected by many things including: fuel quality, winter blend fuel, ambient temperature, frequent stops, idle time (one hour at idle is equal to 25 milesof driving), trailer towing, speed, accessories that produce drag, non-standardtires, tire pressure, heavy loads, and abrupt acceleration. 6.7L engines can also see an effect in fuel economy depending on the frequency of the diesel particulate filter regeneration. TSB 15-0057 - Effective Apr 20 2015 2011-2015 - F Super-Duty - 6.7L Diesel - Drive To Clean Message In The Instrument Cluster (IC) - Built On Or Before 3/26/2015 [*] [*] [*] TSB 15-0054 - Effective Apr 10 2015 2011-2015 - F-Super Duty - 6.7L Diesel - MIL On With Various DTCs For Exhaust Gas Temperature (EGT) Sensors - Built On Or Before 1/30/2015 SSM 45065 - Various Vehicles Equipped With 6F35, 6R80, Or Torqshift6 - Erratic Shifts - Transmission Solenoid DTC'S - Workshop Manual Updates Some vehicles equipped with a 6F35, 6R80, or Torqshift6 transmission may exhibit erratic shifts or transmission solenoid DTC'S. The WSM, Section 307-01 has been updated with individual solenoid, bulkhead harness, and transmission internal wiring harness frame (leadframe) replacement instructions to prevent unnecessaryreplacement of the solenoid body. Follow normal WSM diagnostics to identify thecause of the customer symptom. To replace an individual solenoid, match the replacement solenoid type (normally high/normally low) and the band number with theoriginal solenoid or harsh/erratic shifts, harsh/soft engagement or damage to the transmission can occur. 2008-2010 6R80s and 2011 Expedition/Navigator have a Mechatronic assembly and only SSE is serviceable separately. Use applicable labor times in Section 7 of the SLTS Manual. SSM 45072 - 2015 F-Super Duty - 6.7L Diesel - Malfunction Indicator Lamp Illuminated - Diagnostic Trouble Code P0402 P00BC P0299 - Built On Or Before 2/26/2015 Some 2015 Model Year F-Super Duty vehicles built on or before 2/26/2015, equipped with 6.7L engines may exhibit a MIL On with DTC's P0402, P00BC, P0299, in anycombination, stored in Powertrain Control Module(PCM) memory. Refer to updated Powertrain Control/Emission Diagnostic(PC/ED) PinPoint Test W. Note: DTC's P00BCand P0299 may display the wrong readings if the Exhaust Gas Recirculation valveis not functioning correctly. Ensure to start with PCED pinpoint test W when any combination DTC is present. TSB 15-0068 - Effective Apr 30 2015 2015 F-Super Duty - 6.2L - Surge While Driving With Cruise Control On During 6th Gear And/Or Rolling Grades - Built On 6/10/2014 and Through 4/10/2015 SSM 45112 - 2011-2015 F-Super Duty Vehicles Equipped With 6R140 (Torqshift®6) - Front Pump Service Tip Some 2011-2015 F-Super Duty vehicles equipped with 6R140 Torqshift®6 transmission may exhibit additional transmission concerns following a 7A103 pump replacement. This may be caused by failing to remove the 7A100 main control before removal and installation of the pump. Failure to remove the main control will damage the 7H249 pump feed seals. This may result in fluid pressure malfunctions and subsequent transmission damage. Refer to Workshop Manual (WSM), Section 307-01 forcorrect repair procedures. Use applicable labor times in Section 7 of the SLTS Manual. SSM 45121 - 2011-2015 F-Super Duty Equipped With Electronic Shift 4WD- New Hub Seal Kit Available Some 2011-2015 F-Super Duty vehicles equipped with electronic shift 4WD may require axle seal (3254) replacement due to vacuum leaks. The axle seal part numberhas been updated to simplify part ordering. Follow normal diagnostic proceduresin the Workshop Manual (WSM). Refer to WSM, Section 308-07. If axle seal or seals require service, order (1) axle seal kit 5C3Z-3254-B per side, as needed. Seal, hub gasket, hub o-rings and hub screws are now all packaged with the axle seal. For Dual Rear Wheel (DRW) vehicles, (1) package of wheel extension nuts W520506-S309 is also required. Use applicable labor times found in SLTS Section 3 foraxle seal removal and installation and Section 7 for 4WD diagnosis. TSB 15-0083 - Effective May 20 2015 2015 F-Super Duty - 6.7L - Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P24C6 [*] [*] [*] TSB 15-0077 - Effective May 18 2015 2015 F-Super Duty Pick Up Equipped With 6.7L Diesel Engine - Malfunction Indicator Lamp (MIL) Illuminated - With Diagnostic Trouble Codes (DTC) P259F, P0234 And/Or P0236 SSM 45150 - Multiple Vehicles - Powerfold And/Or Telescoping Trailer Tow Mirrors- Shakes/Vibrates And/Or Changes Position While Driving Some 2004-2015 F-150, 2008-2015 F-Super Duty, 2006-2008 Mark LT, 2005-2015 Expedition, 2003-2015 Navigator, and 2011-2015 Explorer vehicles equipped with powerfold and/or telescoping trailer tow mirrors may exhibit mirrors that shake, vibrate and/or change position while driving. The mirrors may not work properly if manually moved out of position, even after being re-positioned. Make sure the power mirrors are resynchronized using the power mirror switch prior to beginning normal diagnosis. Refer to the Workshop Manual (WSM), Section 501-09 and/or the Windows and Mirrors Section in the Owner's Manual for the Power Mirrors Synchronization procedure. SSM 45180 - Integrated Diagnostic System (IDS) Session File Upload Request When Replacing A Powertrain Control Module (PCM) Ford Motor Company engineering uses Integrated Diagnostic System(IDS) session file data provided by Dealer technicians to improve Powertrain Control/Emissions Diagnosis (PCED) diagnostic routines. Engineering is requesting that Dealer technicians save and upload IDS session file data when performing vehicle diagnostic routines that lead to PCM replacement in order to continually improve vehicle diagnostics and product quality. Please review the “How to Send an IDS Session File Containing Recordings” Job Aid on the Professional Technician Society (PTS) under Service Tips for further information on uploading vehicle sessions. This process is quick and easy to perform and will greatly assist engineering in the improvement of current and future diagnostic procedures. SSM 45176 - 2011-2016 F-Super Duty - 6.7L Diesel - Diesel Exhaust Fluid (DEF) Service Tips - Job Aid And/Or Video Release A job aid titled "Diesel Exhaust Fluid (DEF) Service Tips" and a new "Servicing Ford DEF System" Video are now available on the PTS web site under the Service Tips tab for 2011-2016 F-Super Duty vehicles equipped with a 6.7L diesel engine.The information provided in this job aid can assist in determining the root cause of reductant system faults and aid in determining if the system has been contaminated with petroleum. When used in conjunction with the work shop manual (WSM), PC/ED, and proper diagnostic procedures this job aid and Video can assist in preventing repeat reductant system failures. SSM 45187 - 2015-2016 F-Super Duty Vehicles Equipped With 6.7L Diesel - Diagnostic Trouble Codes That Cannot Clear When Using A Scan Tool When servicing 2015-2016 F-Super Duty vehicles equipped with 6.7L diesel engine, they may exhibit a MIL On with DTCs:P218F, P123E, P123F, P22A2, P2204, P207F, P204E, P2085, P204F, P202E, P130E, P203E, and P205E, that remain present after repairing/attempting to clear fault DTCs,using a scan tool. These DTCs cannot be cleared with a scan tool. Note: After fixing the root concern for the identifiedMIL DTCs, if any of these DTCs have status flags of: -08,-18,-48,-58 and -68. You may proceed to clear any accompanying DEF Fluid System Fault messages in Instrument Panel Cluster(IPC). Use Selective Catalytic Reduction (SCR) System Procedures in PC/ED Manual Section 2, for correct drive cycles to clear DEF System Fault messages. If MIL is no longer On and DEF Fluid System Fault messages are no longer present, no further repairs are needed. TSB 15-0106 - Effective Jun 29 2015 2011-2016 F-Super Duty Pickup Truck - 6.7L Diesel Engine - Runs Rough During Exhaust Regeneration Process SSM 45227 - 2011-2016 F-Super Duty - Body Cab And/Or Pick-Up Bed Leans To One Side Some 2011-2016 F-Super Duty vehicles may exhibit a customer complaint of body cab and/or pick-up bed leans to one side. This optical difference may be normal body architecture of vehicle and may be affected by vehicle loading. If a customer complaint of body cab and/or pick-up bed lean is identified, refer to updated diagnostic and repair detail in Professional Technician Society (PTS) Workshop Manual (WSM), Section 204-00. Failure to use the updated diagnostics may lead to incorrect repairs. Make sure no aftermarket components or equipment are affecting the vehicle's body/suspension prior to evaluation or repair. If aftermarket components are found, the vehicle's body/chassis must be returned to original specifications before attempting any repair. SSM 45226 - 2011-2016 F-Super Duty - 6.7L Diesel - Malfunction Indicator Light (MIL) On with Diagnostic Trouble Codes (DTC) P20BC, P20C0, P204C, P208A, P208B, P220E, P130E Some 2011-2016 6.7L diesel equipped vehicles may the MIL on with any combination of the DTC's P20BC, P20C0, P204C, P208A, P208B, P220E and/or P130E. These DTC's typically set due to a loose, missing, modified or damaged ground G400. Duringvehicle modifications G400 may be relocated by the body builders/outfitters from it's original location. Inspect G400 to make sure it is present, properly secured, clean and that the bolt head has not broken off prior to performing normaldiagnostics. G400 should be located on a main frame rail and not on a cross-member or welded extension. Repairs performed due to vehicle modifications are not covered under normal vehicle manufacturers warranty. TSB 15-0117 - Effective Jul 27 2015 2011-2016 F-250 Super Duty 4x4 - Rear Of Vehicle Sits Lower Than Desired Under Light Loads [*] [*] [*] TSB 15-0116 - Effective Jul 27 2015 2011-2016 F-Super Duty - 6.7L - Malfunction Indicator Light (MIL) Illuminated With Diagnostic Trouble Codes (DTCs) P208E, P20E8, P218F, P204F SSM 45257 - 2015 F-Super Duty – No Reverse Or 2-3 Shift Shudder – Diagnostic Trouble Codes (DTC) P0757 And/Or P2700 - Built On 2/1/2015 And Through 3/31/2015 Some 2015 F-Super Duty vehicles equipped with a TorqShift6 transmission and built on 2/1/2015 and through 3/31/2015 may exhibit a no reverse concern and/or a 2-3 shift shudder with or without DTC P0757 and/or P2700. These symptoms may be due to the 3 Teflon seals on the stator support wearing prematurely because of rough finish of the stator support seal grooves. If the 3 Teflon seals appear to be worn replace the 7A103 pump assembly as part of the transmission repair. Use applicable labor operations from Section 7 of the Service Labor Time Standards (SLTS) manual. SSM 45259 - 2015 F-Super Duty / 2016 Econoline – TorqShift6 - High Pitch Whine Or Chirping Noise At Or Below 32 Km/h (20 MPH) – Built On 4/1/2015 And Through 5/1/2015 Some 2015 F-Super Duty and 2016 Econoline vehicles equipped with a TorqShift6 transmission and built on 4/1/2015 and through 5/1/2015 may exhibit a high pitched whine or chirping noise audible at 32 Km/h (20 MPH) or below. This noise follows output shaft speed, can be heard in both drive and coast conditions and does not change pitch during upshifts. This concern may be due to the output shaft bearings. Replace both output shaft bearings (Base 7A415). Use applicable labor operations from Section 7 of the Service Labor Time Standards (SLTS) manual. SSM 45271 - 2011-2016 F-Super Duty - 6.7L Diesel - First Fit (FF) Markings on Diesel Fuel Conditioning Module (DFCM) - Fuel Filter Usage And/Or Replacement 2011-2016 Model Year F-250-550 Super-Duty trucks equipped with 6.7L Engines have Diesel Fuel Conditioning Module(DFCM) filters marked with Factory Installed FI identification on the filter end cap. Factory Installed FI filters are only available as original equipment filters in the DFCM from vehicle production assembly plant or in new DFCM service assemblies. Factory Installed FI fuel filter identification should be used by Dealers to confirm customers are following required DFCM filter change intervals. Frame mounted DFCM filter should be replaced to recommended service interval and/or depending on vehicle usage profile(Normal/Severe/Extreme)and fuel quality. Reference Diesel Supplement for required vehicle filter maintenance intervals and information. SSM 45270 - 2015-2016 F-Super Duty Vehicles Equipped With 6.7L Diesel - Runs Rough During Exhaust Regeneration Process - Updated Calibration Due 1Q 2016 Some 2015-2016 F-Super Duty pickups equipped with 6.7L diesel engines may exhibit a runs rough condition during exhaust regeneration. This condition may occur when the vehicle is idled for prolonged periods of time or when frequently driven short distances that don’t allow the regeneration cycle to complete. A calibration to address this concern is expected to be available in late March 2016. Forcustomers that insist on a repair it is allowable to perform TSB 15-0124 until the calibration TSB becomes available. To avoid a repeat occurrence customers need to be reminded to follow the drive cycle recommendations in the “Customer Information Sheet” that is included with TSB 15-0124. SSM 45306 - 2011-2016 F-Super Duty - 6.7L Diesel - Fuel Knock Noise At Idle With Various Diagnostic Trouble Codes (DTCs) - Fuel Mass Adaptation Some F-Super Duty vehicles with 6.7L diesel engines may exhibit a fuel knock type noise at idle with various cylinder contribution/balance DTCs and/or Fuel Injector Offset Learn DTCs. To resolve this issue please use the following procedure: 1) Make sure ECT1 and EOT are above 176°F (80°C). 2) Using the IDS or equivalent service tool, run the Manual Injector Balance Test/Enhanced Power Balance Test under Toolbox, Powertrain, Power Balance. If the noise is gone after running the test, then clear the High Pressure Side Min. Fuel Mass Adaptation tables forAll Cylinders, and the Crankshaft Position Sensor under Toolbox, Powertrain, Service Functions, Reset, Clear Specified Function. Release the vehicle back to the customer. If the noise does not improve, follow Pin Point Test (PPT) M in the online PC/ED. Use available Labor times. SSM 45349 - 2013-2016 F-Super Duty Vehicles Equipped With 6.2L and 6.8L Gas Engine(s)- SlowFuel Fill In Muddy Or Dusty Enviroments - Service Tip Some 2013-2016 F-Super Duty vehicles equipped with a 6.2L or 6.8L 3V engine mayexperience premature automatic shut off of the fuel fill nozzle. This may include box delete vehicles that have been upfitted with aftermarket utility bodies or vehicles operated in muddy/dusty environments that may encounter a dirt clogged carbon canister system. To correct this condition an newly developed service kit has being released. Part number 9C3Z-9049-A. Note: In addition to the kit, replace canister(Base 9D653), Fuel Cap(9030) and Filler Pipe(Base 9B149) Follow Ford Catalog advantage for the correct replacement part(s) and fleet/upfitted vehicles Quality Bulletin Modifier (QVM) Bulletin#Q-181. Refer to HTTPS://www.fleet.ford.com/ website, click on Truck Body Builder Advisory Service link and bulletins. Follow warranty policy manual for coverage. TSB 15-0146 - Effective Sep 25 2015 2015 F-Super Duty - 6.7L - Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P24AE Or P24B1 - Built On Or Before 5/20/2015 SSM 45388 - 2015 F-Super Duty Pick-Up - 6.7L Diesel - Malfunction Indicator Lamp (MIL)Illuminated With Diagnostic Trouble Code (DTC) P2002 Some 2015 Model Year F-Super Duty vehicles equipped with 6.7L engines may exhibit a MIL On with DTC P2002 (Particulate Filter Efficiency Below Threshold) stored in Powertrain Control Module(PCM) memory. Refer to updated Powertrain Control/Emission Diagnostic(PC/ED) Pin Point Test RB. Perform the pinpoint test, regardless of Powertrain Calibration (PCM) level. Oct 5 2015 2055 - 2015 F-Super Duty - 6.7L Diesel - Malfunction Indicator Lamp (MIL) Illuminated - DTCs P2002, P246C And/Or P2463 - Built On Or Before 3/26/2015 See TSB: 15-0152 for details. SSM 45392 - Effective Oct 6 2015 2015-2016 F-Super Duty Vehicles Equipped With 6.7L Diesel Engine - Multiple Diagnotic Trouble Codes (DTCs) Stored In Nitrogen Oxides (Nox) Sensor/Module 2015-2016 F-Super Duty Vehicles Equipped With 6.7L Diesel Engine may exhibit multiple DTCs stored in the Nitrogen Oxides (NOx) Sensor and/or Module. Prior to Workshop Manual and PC/ED diagnosis of these DTCs, if a combination group of DTCs: P2200, U0106, U029D, U029E, U02A3 and including NOx module and/or sensors DTCs, are present, check CAN2 wiring including connector C146, C110 and connectors at the modules themselves. If a combination group of DTCs: P2200, P225A and U029D, look at the wire harness connectors C146, C3619 and C1232. If all checks ok inspect for damage or pinched wiring harness (Base 14405 / 14406) between the vehicle frame and body. For connector location and repairs refer to Wiring Diagram (WD). Use available Service Labor time Standards (SLTS) Follow normal warranty policy manual for warranty coverage. Oct 6 2015 2064 - Some 2016 F-Super Duty, F-650/F-750 - Equipped With 6.7L Engine And TorqShift®6Transmission - MIL On - Diagnostic Trouble Code (DTC) P054F - Engineering is investigating Some 2016 Model Year F-Super Duty and F-650/F-750 vehicles equipped with 6.7L engine with TorqShift®6 transmissions, may exhibit a MIL On with DTC P054F stored in memory. This may be caused by a failed torque converter outer race. Prior to performing diagnosis for DTC P054F; perform Torque Converter (TC) Stall Speed Test (SST). Refer to Workshop Manual (WSM) Section 307-01B. For this specific SST test, line pressure test is not required prior to performing the test. If engine stall speed exceeds the maximum specified rpms, recommend replacement of: TC, TC hub seal, filter, fluid and flush cooler lines. Use available Service Labor times. Submit Global Concern Reporting (GCR) VIN Information in PTS, Under contact us WEB page section, click Report a Vehicle Concern. Monitor OASIS for updates. Oct 7 2015 2069 - 6.4L Diesel - High Pressure Fuel System Contamination - Water In Fuel General Service Bulletin (GSB) The information provided in this GSB can assist in identifying the root cause of High Pressure fuel system failures and will aid in determining warrantable / non-warrantable if the fuel in the system has been contaminated. Fuel system failure due to water is not eligible for warranty coverage. See GSB: G0000024 for details. Oct 8 2015 2080 - Announcing Emission Recall 15E06 Emission Recall 15E06: Certain 2004 E-Series Cutaway and Stripped Chassis Vehicles with 5.4L Engine - Powertrain Control Module Reprogramming. Please see FMCDealer.com for more details. Oct 9 2015 2081 - 2009-2016 Econoline Installing Original Equipment Manufacturer (TBC) Trailer Brake Control Systems In Non-Equipped Vehicles Is Not Recommended Or Supported Installing OEM trailer brake system components in a non-trailer brake equipped vehicle is not recommended or supported for 2009-2016 E-Series. The installation of OEM trailer brake control modules, or any other trailer brake component, will not allow trailer brake operation. Module configuration requirements are different between OEM trailer brake and non-equipped trailer brake vehicles, and should not be attempted. Currently, a dealer installed accessory kit is not available through the dealer installed accessories website. Oct 28 2015 2165 - Announcing Safety Recall 15S32 DEMONSTRATION / DELIVERY HOLD - Safety Recall 15S32 - Certain 2016 Model Year Econoline Cutaway / Chassis Cab Vehicles with 6.8L Engine and Integrated Trailer Brake Controller - Powertrain Control Module Reprogramming. Please see FMCDealer.com for more details. Oct 29 2015 2167 - 2011-2016 F-Super Duty Equipped With LT275/65R 20E A/T OWL Michelin Tires - Accelerated Wear Some 2011-2016 F-Super Duty vehicles equipped with LT275/65R 20E A/T OWL Michelin tires may exhibit accelerated tire wear at low tire mileage under 16,090 km (10,000 miles). This may be due to higher horsepower and torque with aggressive vehicle launches or improper usage of the electronic locking differential (ELD) If equipped see the Owner's guide for additional information. Also refer to symptom chart in Workshop Manual, Section 204-00 and correct any issues identified. If no problem is found, and tires have been rotated according to maintenance schedule, replacement of tires should only be done according to Warranty and Policy manual guidelines Oct 29 2015 2168 - 2016 F-Super Duty Vehicles Equipped With SIRIUS® Satellite Radio - Built On 6/26/2015 And Through 7/31/2015 - Radio Is Inoperative And/Or Not Responding Some 2016 F-Super Duty vehicles equipped with SIRIUS® satellite radio and built on 6/26/2015 through 7/31/2015 may exhibit a SIRIUS® satellite radio that is inoperative and/or not responding. This may be attributed to the radio’s as-built data. To correct these conditions make sure you are connected to the internet and the IDS is at latest release 97.04 or higher. With the IDS updated, use the following steps to update the radio. Select module Programing>As Built>ACM and Select NO if IDS asks were you sent here for part numbers or from another procedure>Select Automatic>Hit tick mark and follow IDS prompts. Retest the satellite radio module operation. For warranty claiming use causal part 19C107, and applicable 18805D labor operation(s) in Section 10 of the SLTS Manual for the vehicle. Oct 30 2015 2173 - 2011-2016 F-Super Duty - 6.7L Diesel - Fuel Knock At Idle With Malfunction Indicator Lamp (MIL) Illuminated With Multiple Diagnostic Trouble Codes (DTCs) See TSB: 15-0165 for details. Nov 16 2015 2251 - 2015-2016 F-Super Duty Vehicles Equipped With 6.7L Diesel - Runs Rough During Exhaust Regeneration Process - Updated Calibration Due 1st Quarter 2016 Some 2015-2016 F-Super Duty pickups equipped with a 6.7L diesel engines may exhibit a runs rough condition during exhaust regeneration. This condition may occur when the vehicle is idled for prolonged periods of time or when frequently driven short distances that don’t allow the regeneration cycle to complete. A calibration to address this concern is expected to be available in late March 2016. It is allowable to perform TSB 15-0124 until the calibration becomes available. To avoid a repeat occurrence customers need to be reminded to follow the drive cycle recommendations in the Customer Information Sheet included with TSB 15-0124. Nov 13 2015 2250 - 2015-2016 High Roof Transit Vehicles – Headliner Loose Or Gap Between The Headliner And The Side Trim Panel – Built On Or After 6/2/2015 Some 2015 and 2016 Transit High Roof Wagons built on or after 6/2/2015 may havebeen shipped with a headliner panel that was not properly seated, causing a gapat the C and/or C 1/2 pillar(s). In most cases the condition can be resolved by removing the associated pillar trim panel, carefully seating the headliner pillar tab to the pillar block, and while holding the headliner in place, reinstalling the pillar trim panel. Headliner pillar tab damage can be repaired with service kit EK4Z-6151916-A. Note: Headliner retention in these areas is intentionally delicate to allow for proper air curtain deployment. Visual inspection is adequate for this condition, while physical tugging or prying may damage an otherwise acceptable connection. Nov 20 2015 2280 - 2016 F-650/F-750 And/Or 2013-2016 F-Super Duty - Erratic Operation Of One Touch Auto Up/Down Power Window Feature - Service Tip Some 2016 F-650/F-750 and/or 2013-2016 F-Super Duty vehicles equipped with One Touch auto up / down power windows may exhibit erratic operation with possibility of a different window(s) being inoperative after each key cycle. Check for possible aftermarket equipment added to the accessory delay circuits of the body control module (BCM). Splicing into the accessory delay circuits can cause voltage to drop, when the ignition key is turned on resulting in power window motor(s) to be inoperative for a key cycle. Refer to Warranty and policy manual for Aftermarket accessories policies. If no aftermarket accessories are present and/or a functional operation is suspect, refer to Workshop Manual (WSM), Section 501-11 for diagnostics and repairs. Follow Warranty Policy Manual for vehicle coverage. Dec 7 2015 2338 - 2015-2016 Transit - Broken Interior Sliding Door Handle Some 2015-2016 Transit vehicles may exhibit a broken interior sliding door handle due to high efforts when closing the door from the full open position. To prevent a repeat repair, be sure the sliding door has free play when latched in the full open position. If necessary, the lower roller striker and/or lower roller assembly can be adjusted to create free play. Apply a small amount of Motorcraft® Multi-Purpose Grease Spray XL-5-A to the lower roller latch pawl prior to interior door handle replacement. Dec 7 2015 2346 - 2015-2016 Transit - Front Subframe Cage Nut Released For Service When removing and installing a Transit front subframe, the cage nuts located in the body of the vehicle may become damaged. If the nut spins in its cage when removing or installing the attachment bolts, the nut can be held with a socket through an access hole in the vehicles frame member. It may be necessary to bend the tabs of the cage up and away from the nut to allow socket placement. The cage nut has been released as a service part (CK4Z-61105A38-A) and can be replaced if damaged. The replacement nut can be removed from its cage and installed in the vehicle's original cage. It is not required to replace the cage as it is welded to the interior of the vehicles frame member. Dec 10 2015 2365 - 2016 E-Series E450 Cutaways and Stripped Chassis 6.8L And 6R140 Transmission Stretched Vibration Felt And Heard From Floor 55 MPH to 62 MPH Under Load Some 2016 E-Series E450 Cutaways and Stripped Chassis stretched vehicles vibration felt and heard from floor 55 MPH to 62 MPH under load. Before attempting to adjust or measure drive-line angles, follow fleet/upfitted vehicles Quality Bulletin Modifier (QVM) Bulletin Q-238. Refer to HTTPS://www.fleet.ford.com/ website, click on Truck Body Builder Advisory Service link and bulletins. Use Ford Catalog advantage for the correct replacement part(s)and follow warranty policy manual for coverage. Dec 11 2015 2371 - 2015-2016 High Roof Transit Bus/Wagons Built Before 01/15/15 - Headliner Loose or Gap - TSB 15-0133 Instruction Sheet Update TSB 15-0133 repair kit instructions are in the process of being updated for vehicles built before 1/15/2015. The revised repair procedure will instruct technicians to remove all vent foam gaskets that are attached to the molded a/c ducts. All vent foam gaskets should only be attached to the headliner substrate. This revision eliminates a “double gasket” condition that can force the headliner inboard making it difficult for the pillar tabs to properly retain the headliner. SSM 45559 - 2015-2016 Transit 3.2l Diesel Engine Block Heater Information Some 2015-2016 Transit vehicles equipped with a 3.2l diesel engine may be equipped with an engine block heater, even though the option was not ordered. Do not submit a misbuilt vehicle claim for missing block heater wiring on these vehicles. If a customer wishes to utilize the give-away block heater, wire harness CK4Z-6B018-E can be installed. Adding the wiring is not a warrantable condition. Theblock heater is an option and must be ordered when needed. An engine block heater is recommended when minimum temperature is -12 °C (10 °F) or below. 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