IDS 96.05 Won't Connect- Testman Runtime System Stopped Working

Bruce Amacker · August 31, 2015

OK, I'm stumped. I upgraded to 96.05, renewed my license and now it won't connect. I've rebooted a dozen times, ran my AV, disabled my AV, run CCleaner, MalwareBytes, Defraggler, and cleaned the hard drive. Machine is a Win7 Asus netbook which has worked perfectly until now. I've never had this problem before. Any tips? I'm teaching this week and it needs to work......

Thanks!

Captures:

After pic 4 I have to kill IDS with Task Manager, as it won't let me out.

cbriggs · August 31, 2015

Try uninstalling and reinstalling the entire ids program. I have had bad update downloads cause weird stuff like this before.

Bruce Amacker · August 31, 2015

Try uninstalling and reinstalling the entire ids program. I have had bad update downloads cause weird stuff like this before.

That worked! Thank You!

:grin:

cbriggs · September 1, 2015

That is basically the answer I have been give anytime I have contacted hotline for ids concerns. I gave up contacting them and just do an uninstall/ reinstall automatically now. Glad it worked for you!