LARRY BRUDZYNSKI Posted December 13, 2006 Share Posted December 13, 2006 Alright here's a good one. We just ordered and installed a reman 4R70W for a E250 from Reviva. It's defective (what exactly I don't know yet) it's a D.S.O. special option (Ryder spec). We called Ford tech line and were informed we have to contact Reviva of which they told us to contact Ford. I love how were just pawns in this big game of parts and service. We just want to know if we need different parts being it's D.S.O. but the powers to be don't want to help. Anybody have any tips or suggestions? Quote Link to comment Share on other sites More sharing options...
ktmlew Posted December 14, 2006 Share Posted December 14, 2006 Park it outside and let the SM deal with it...once the customer start chewing his !@#!?$! I bet something gets done. /forums/images/%%GRAEMLIN_URL%%/poke.gif Quote Link to comment Share on other sites More sharing options...
LARRY BRUDZYNSKI Posted December 14, 2006 Author Share Posted December 14, 2006 I knew there was a reason why I like all you guy's, the perfect answer every time. Thanks!! Quote Link to comment Share on other sites More sharing options...
Keith Browning Posted December 14, 2006 Share Posted December 14, 2006 Shouldn't the unit fall under the provisions of service part warranty? SPW. If that were my dealer, we would have to repair the unit, as screwed up as that sounds. Quote Link to comment Share on other sites More sharing options...
LARRY BRUDZYNSKI Posted December 14, 2006 Author Share Posted December 14, 2006 Were trying to fix it but we need to know if there is anything different about it being that it is D.S.O. and we keep getting the run around. Quote Link to comment Share on other sites More sharing options...
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