LARRY BRUDZYNSKI Posted July 14, 2007 Share Posted July 14, 2007 http://www.carsondodge.com/Forums/showthread.php?t=7 I think more dealers should use this as well, maybe we wouldn't have as many uninformed Diesel owners out there. Quote Link to comment Share on other sites More sharing options...
WGLR13MWZ Posted July 15, 2007 Share Posted July 15, 2007 You should contact your Blue Diamond parts rep. They have alot of power points with notes and such. They also do training for parts departments. Some go a step further and do training for service advisors. New owners clinics with and without one of their national trainers. If you are not using them, you should. They are free. Ford is the only manufacturer with a team devoted to parts and training. Quote Link to comment Share on other sites More sharing options...
LARRY BRUDZYNSKI Posted July 16, 2007 Author Share Posted July 16, 2007 The parts and service training is not the issue, it's the customers being educated on the vehicle that they are buying. The sales dept. should being more active in this process it would make all of our lives a little easier. Quote Link to comment Share on other sites More sharing options...
WGLR13MWZ Posted July 16, 2007 Share Posted July 16, 2007 Larry, I completely agree with you. Ask your Blue Diamond rep to do some training with the sales department. Most likely the sales manager would welcome it. In turn they can educate the customer. Blue Diamond reps are also known to do new owners clinics upon request. Its not in their job description, but if you ask I would assume that you shall receive. Quote Link to comment Share on other sites More sharing options...
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