Rate your parts department

[Brad Clayton]

Our parts manager just got fired for drinking on the job.

[Parts_Jimmy]

Being that I'm in the parts dept. I guess I would be exempt from this topic. /forums/images/%%GRAEMLIN_URL%%/boink3.gif

Same here. I am not the parts manager but the parts manager here at my job believes that "You can't sell from a empty wagon."

 

We have a very knowledgeable staff and large inventory of 6.0 replacement parts. /forums/images/%%GRAEMLIN_URL%%/grin.gif

[Shlep]

I'd rate our's at 5.5 outta 10, and only that high because we have 2 guys that know their stuff and 2 more that do nothing but waste your time, and a manager that is exactly as Dwayne stated earlier. Seems he has a blind eye to the amount of goods stolen and whats worse warns the sole offender that he's being "watched" so be careful ..... really makes you wonder about working in a union enviroment I tell ya.....

 

Well thats my vent for the day hahahaha.

[GregH]

Oh, my... The parts department....

 

Lessee... The manager was fired for smoking crack on the job and recieving visits from the local repo company (the representative that was sent was the husband of one of the office girls...)

 

The next guy fired wasn't fired for smoking dope on the job, he was fired for skimming off the top. Got caught with an air ratchet and a radar detector that was billed on an RO.

 

Then the office manager gets her nose into it. Every single RO, every single parts invoice, every single PO is passed through her heands, scrutinized by myopic eyes and an uncomprehending brain, and then questioned as to why this can of brake cleaner or that hose clamp is being charged to the shop.

 

Then the owner of the dealership places his friend in the back counter position. He doesn't know anything about parts, he is just there to observe and report back.

 

We have an overworked and harassed manager.

 

And, thank God, we have just hired someone with adequate knowledge! His specialty is Toyota, but he is willing and able to learn.

 

However, things are so tight in parts that we cannot even think about getting parts or fluids without an RO. Don't just come up with the number - you need the actual RO. Don't ask for tape, clamps, bolts, nuts, nothing. Every scrap of ANYTHING that gets passed through the window gets charged on an RO or charged to the shop (never mind the fact that brake cleaner, nuts and bolts, hose clamps, etc. were already placed on a shop ticket when they were recipted in).

 

Again, I am thankful that I'm the diesel bitch in our shop. 90% of what I work on is warranty, so no haggling prices, no fussing over parts availability (we've got enough 6.0L inventory to build three complete trucks!), etc. That, combined with the fact that I really don't give a rat's ass about the business side of the shop, makes for a much more enjoyable experience than my coworkers.

 

I feel sorry for them....

[LARRY BRUDZYNSKI]

Greg get out before it grenades/implodes around you this is a recipe for disaster. The D/P obviously doesn't really know whats going on, But just a little advise I lived there and done that. Your office monger is looking to hang out everyone to dry(WHY) to make herself look better in the D/P's eyes. I did live it with the owners wife Micromanaging everything, my parts Monger lost his nads a long time ago, he never stuck up for(his)parts guys but let us suffer under her. We nick named her GODZILLA(why) because she eats her young.

 

I got out and I'm so much happier than I was at the dealer, Do I miss what I did, I SURE DO, but I have to do whats good for me.

 

DO WHAT IS GOOD FOR YOU

 

Take your time and be sure what you do, not everyones situation is the same. But do it for you, whatever you choose!!!I know I went back and forth here but I can because I have been on both sides.