One of our diesel techs had a claim kicked back on a glow plug relay.
He charged for glow plug system diag-Ford actually said you don't need glow plugs for July in Texas. So they weren't paying for the diag.
My question is, why does the PCM monitor the glow plugs if the ambient temp is 100F? The MIL should not even come on.
As techs, we're the ones fixing these turds and "saving face" for Ford. Pretty soon they won't have anyone to fix 'em.