Okay, I and another tech in the shop got our claim kicked back due to someone in the warranty department at FoMoCo is claiming that the vehicles we're working on is "not equipped with a Ti-VCT engine". Okay, the claims in question both pertain to 2013 MKZ AWDs, both of which are equipped with the 3.7L V6 engines (the exclusive engine choice for MKZ AWD models). Both of us closed out our ROs using labour op 15S14C for 1.7 and rightfully so. Some fucktard is claiming that both these vehicles are not equipped with Ti-VCT engines because the OASIS report doesn't show that acronym on the end of the engine spec, only 3.7L V6. Really??? Who the fuck do they have working there, making these decisions? My warranty administrator is in the process of appealing these decisions obviously, but I am definitely toying with the idea of stirring the pot on the message board to rip someone a new one, pending the outcome of the appeal. What say you fine gentlemen to this joke?