Alex Bruene

Same here. I've never turned a crank during assembly, and I've never bent a push rod.

Bruno, I use that sheet very often since it was released. Quite frankly, I find it makes me a few extra hours a week by finding operations that I missed out on charging...

You're telling me! 3 days after release of the TSB, I just had my first 18 hour 6.7 long block towed in!

That sums up some of the things I heard about that meeting. Ford does not want to pay for NPF diagnosis (although it was in the "Warranty For Techs" course we all had to take last year). Our ASM apparently questioned them about it... They basically said, if you can't duplicate the problem, release the vehicle. Spend no time on it. Let customer satisfaction take the back seat, I guess. They also went on about how many "Master Techs" they have reviewing claims now-I've been to school with some of them, and I know why they're working at Ford, rather than on the bench! There was also some sort of "Imperial Grand Puba of Warranty" present, who was once upon a time a service manager at a dealer in the states. He was boasting about how he turned the warranty situation around at the store he was at by "shutting down" the techs that were producing too much, because the only way you can make 12 hours a day is by stealing warranty, so those techs quit and went to "screw up" warranty at other dealerships.... How is condition code 42 over used? 9 out of 10 TSBs have it as a condition code! Even though a TSB directs you to do a certain repair if you retrieve a particular trouble code, quoting "Blah, blah, blah and blah, blah, blah as per TSB yada-yada-yada" will no longer suffice. We still need to attach test results to the hard copy. It looks like it's going to become more of an "us v. them/them v. us" situation than it's ever been.

You just can't fix stupid.

<----- That's what you look like if you eat too many Twinkies!

TSB 12-11-11. Just came out on the weekend.

I'm only going by what they said on the news (yes, that is apparently "news" around here)... I really don't care. I actually eat stuff that's good for you.

No! Twinkies are made by Saputo in Canada, so we'll keep getting them! I see a cross-border business venture...

Who'd have thunk that organized labor would spell the end for the Twinkie? http://www.ctvnews.ca/business/end-of-an-era-for-twinkies-hostess-to-close-u-s-plants-1.1040763

I guess they aren't really new, but they will be taking claims reviewing to a new level of anal. Just make sure that your 3 C's are detailed, and put as much info as you can when it comes to writing a story.

I know. Good times. I've actually had people from FMC call my service manager and complain about my conduct on the message board. They don't like the truth being told when it comes to problems they cause for us.

Some of our warranty administration and management staff attended a meeting/training session at Ford of Canada yesterday... There are apparently new policies and procedures being implemented, and it appears that we're in for a lot of fun in the future, and if we think warranty has been difficult to deal with, we ain't seen nothing yet!

So, from what I can gather, that rod can weld steel to stainless steel... Did I read that right?

From what I understand, you want something that will operate at a pretty low amperage... 30 to 50 according to the bolt extraction guy we use. He gave up that info, but he refuses to let anybody know what kind of rod he uses.

It's only 6 more weeks until the Apocalypse. Hopefully everything gets straightened out before that!

I was on vacation in Vermont last week. They were all going kind of crazy the last few days in anticipation. I guess they still have Irene fresh in their minds.

They did that a few years ago. I thought they stopped doing it because people were still recommended to get the flash updated, but hardly anybody did.

I'm only asking because it's something that I diagnosed, but I leave on vacation once I finish putting an ESB in an F-350, which I only started yesterday. I don't imagine somebody would want to wait for 2 weeks for me to start looking at it, and the only person (other than myself) that will do the job isn't certified... The job is retail for now, but this company operates over 50 buses, and has asked for participation, and I'm sure they'll get it... I just don't want to find out the hard way!

But, that kit does not come with a pump cover gasket.

Talk about an open ended discussion!

I posted this query on INFORD, but perhaps this is a better forum to ask... Here's the situation. A vehicle comes in out of warranty, and a repair was done my a non-certified tech. The repair then goes AWA after the fact, does it matter that the repair wasn't done by a certified tech?

I don't mind 6.7 radiators, but I don't think I'd be as bold to make a statement like that!

"Chooch"?