So, I just got called into the warranty queen's office. As it turns out, they've put "a few" warranty claims against my number that were done by non-certified techs, and I didn't have any idea about it being done. Now, these claims are being gone over with a fine tooth comb by Ford, and they want the work-orders pulled and faxed in...
They want me to sign off that I did the repairs and/or supervised the repairs and got the "apprentice" doing the repair paid.
What to do? I am substantially pissed about this. It's making me wonder how many times they've done this, and could this be one of the reasons that Ford is scrutinizing so many of my repairs?
What do you guys think?