Well, it was just a matter of time before this happened... Seems that one of our local "high-volume" dealerships is opening the doors to their sales department on Sundays... I can just see it now... somebody comes in to kick tires on a Sunday, and decides, "hey, maybe I should get an oil change while I'm here"... or but wait, parts and service are closed... sales people start to tell the management on Monday morning (since they obviously won't be there on Sunday) about "all" the people looking for service on Sunday... so then they decide maybe we should have somebody on for oil changes on Sunday... next thing there was some opportunity for up-sell, but the lube-jockey was not capable of doing anything other than lubes... so maybe a tech should be there on Sunday as well... and so on, and so on... /forums/images/%%GRAEMLIN_URL%%/hitthefan.gif
So, should I be worried, or am I just crazy? /forums/images/%%GRAEMLIN_URL%%/icon_crazy.gif