Tony302600

I like the hotline engineer's...ya theres a few oddballs..but on the diesel side....those guy's are top notch. They joke with me, help me out to the best ability, even call back to make sure i fixed the truck sometimes. I hear hotline engineer's always talking bout how sooo many techs dont bother to look at OASIS, and 50% of their call's end up in them telling the tech "there is a tsb on your exact concern, please check oasis." Why do you think there is that recording stating "if you have this problem, check this tsb, if you have this problem check ths tsb." I mean c'mon. I like the diesel guys at hotline. I cant stand the gas/drivebility. They are assholes. Haven't had one cool non-snotty engineer. Heres one rec. from a hotline engineer on the gas drivebility side of the shop. ( another techs problem not mine ) "for the evap codes on your vehicle, please find a ball bearing and roll down evap line to clear out any spider webs or debris that has collected in each line"

I'm going to tell you a little story about the 6.4L We have a tech that goes by his own rules in the diesel shop. He hasn't followed the exhaust alignment procedure on 2 trucks, with no failure's. Trucks come in for maintainence with no sign of failure. ( Yes...the same exhaust that is going to fail 99% of the time if not torqued correctly ) He also doesnt follow the injector/high-pressure line torquing procedures. Just cranks them down...again, no failure in site after repair, and customer stated that truck's oil hasn't climbed since repair? So what's the deal /forums/images/%%GRAEMLIN_URL%%/shrug.gif On Edit: I will always follow the procedure because i dont want to do it twice.

+1 thats a urban myth...along with e-series needing head gaskets /forums/images/%%GRAEMLIN_URL%%/icon_crazy.gif

$20 says that warranty will bounce the shit outta that claim. ANd dont forget to get prior approval for the pump /forums/images/%%GRAEMLIN_URL%%/boink3.gif Whats with the fuel pressure issue you were having? Still no update on that?

We've done 4 so far that broke through the rear cover, bent em back and ok....come to find out that international says its ok to bend the branch tube back, but hotline says u better replace it. Why would u want to change the branch tube /forums/images/%%GRAEMLIN_URL%%/icon_crazy.gif /forums/images/%%GRAEMLIN_URL%%/puke.gif

Remember there is a new spec for Fuel pressure on F-series. Make sure its above 45psi at w.o.t. I've found a lot of weak fuel pumps that are fine, but once we get over 3000rpm they drop to 35psi.

That wouldn't fly here.... WPI is actually doing a real good job of getting the correct time for the correct job. They sucked in the beginning but they are doing better. I'm actually getting more then i thought i would be getting on a job. They usually call and say, you forgot to add time for this and that and its getting better. But some jobs you cant win. /forums/images/%%GRAEMLIN_URL%%/flamethrower.gif

FYI..The injector top's blow off like that because of low fuel pressure. Correct fuel pressure acts like a cushion for the internals of the injectors, if its low, it will blow the top off it like you had. MAKE SURE ITS ABOVE SPEC or you will just blow the top off another one. And Yes, anything can happen at any mileage on these things.

And that's how us diesel guys work in the truck shop...we explained the situation to our manager and he has our backs 100% and it shows from the surveys(the truck guys that returned them).

See, I have an issue with the way your dealership is run. You are told do what is needed on the truck, while the rest of us, are doing what you're suppost to do. Your low diesel numbers have a trickling effect on other dealers. If you guys are very low then ford starts coming down on the rest of us that are doing the right thing. Ford has warned our dealer about our diesel being high.. I said you dumbasses, its because we get shit in from other dealers who also have high diesel 126's so they only do the bare minimum, bcuz (im sure) their service managers breathing down their necks about doing as little as it takes. They replace a failed part...BUT WHY DID IT FAIL. I can't count how many egr oil coolers we have done and the truck has just been to another dealer who just did the egr cooler, not the oil cooler. Or the best one.." replaced 2 injectors " WHY DID YOU REPLACE THE INJECTORS.... THE FUCKING FUEL PRESSURE IS 10PSI below spec when i drove it, why didnt you figure out the fuel pump was weak...now our dealership has to do the pump and 4 injectors, because low FP took out the whole bank. That fucks our warranty up, but we want to keep the customer happy. We get a lot of construction trucks who's drivers bitch about other dealers, and we tell them we'll take care of them, it's not always the dealers fault. The business is on a real downward spiral...and warranty clerks are the problem. But dealer's who dick around with warranty claims so they can be low are also at fault. If everything was claimed as was suppost to, and certain dealers werent so huffy/puffy over winning presidents award, then i think that EVERYONES diesel warranty #'s should fall in line.

True, and on the 6.0L the sensors from the trans also (what i was told)

I was told only 08 and up E-series 6.0's had it.

Dave....you are going down the slow slippery slope of losing level one status. Just wait...i told you this would happen.

Dont spend too much time, you're not suppost to fix the harness, ure suppost to replace it... and i quote a IH and hotline engineer!

I know, again, this isnt my ticket, the "tech" (use that term loosely) is on vacation and the service writer wants my help. I already told him bout that stuff on the HP oil system, just wanted to know if there is anything im missing.

E-series engine harness's are notorious for int. normal crank no-starts. I have changed the harnesses on all of them to fix the int. nostart problems and none have come back since.

U hit the nail on the head of that one.

I'm trying to help our service writer on this one. 99 F-550 166550miles on it. Customer complaint "After driving the truck and shutting off...will not restart. Will have to let truck sit for 30-45minutes in order to restart." I don't really know what the tech has done, other then put a known good IPR in and 07s57 recall. The customer states it happens less often now, but still occurs. It is a pumping/well drilling truck with a 6spd. The service writer want's me to ask you guys because he's all out of idea's and i don't talk to the other diesel tech. We cannot duplicate the problem, we've had the truck for a week so any idea's?

i've been downthis road a bunch with hotline on all my weird weird concerns. They told me that load is calculated though "a lot" of sensors ranging from the tran's, to the engine, to the accel pedal. He didn't tell me exactly which ones, but said that they use load ALL the time when they mess with their trucks.

Chevy express van ambulance? /forums/images/%%GRAEMLIN_URL%%/icon_crazy.gif

Easy, international dealer down the street has a jig they made up for them that does it for us for $20

My favorite bumper sticker... "keep honking, i'm reloading!"

Low fuel pressure causes the injector's to beat themselves.....they correct fuel pressure act's as a cushion.

Just did my first one on a 05 ambulance with 120K on it.

This is rediculous. And in the end. The customer spend's Thousands of dollars at the Indy shop, comes to us for the $130 ICP sensor that fixes it. And we are still the stealership. We are still the assholes that rip customers off to big-headed retards. Yesterday I went on a test drive with a big headed customer, listened to him, listened to his rant about how the indy shop took 3 weeks and $4,000 to figure out an int. surge. HPP pumps, HP oil rails, oil cooler, egr cooler. I just sat and let him vent. I asked, why he didn't bring the truck to us, he said the indy shop said Ford Dealers were hacks." I hooked it up to IDS, got the P2285, told him all he needed was a ICP sensor and rec. doing the connecter,XXX amount of dollars (under $500 ) His mouth dropped and then i said, you didn't need all that other stuff. He turned Red ok'd it and last i heard he sued the indy shop.