The diesel guys im happy with...once or twice i'll get a moron. Anything else (except shane at body/chasis/electrical /forums/images/%%GRAEMLIN_URL%%/thumbup.gif /forums/images/%%GRAEMLIN_URL%%/notworthy.gif ) the rest is not worth calling. The gasoline guys are assholes IMHO.
Best call I've ever had...a year ago when the axle recall was happening on the hybrids, i had one where i couldn't the axle apart (center shaft from outer shaft). I tried, we all tried, i called hotline ( manager wanted me to check for known concerns cause i was the first one to do it) and i was bounced to 3 different sections...i got to the driveline guys...he wasnt sure....so he was going to ask the manual trans guy /forums/images/%%GRAEMLIN_URL%%/scratchhead.gif who was next to him... after 15min he came back to me and said "well i really dont know what to tell you...did you try heating it up "
in the backround the manual trans guy screams, " jesus, no don't tell him to do that, u'll mess up the axle, "
Long pause........... i'd say replace the whole assembly.
I was laughing my ass off and was like ok....
(that claim got bounced, even with hotline's rec. )