Like I said the guy is a complete f^%&%$g bonehead!!! But he is also the owners son, and he wants to be the guy that saved the world (or at least his sad little world) from this new frontier of virus infections. And customer info, like VINs or repair order numbers and milage....OMG!!
I don't have Reynolds on my laptop nor do I want it. I just use the IDS software and some of the Ford Manual DVDs on my laptop for the old vehicles ie older than 10 years which ford doesn't seem to care about any more, and I use a Excel spreadsheet to track my hours that I make, plus I am a H&S Rep, so there's all that stuff.
Plus both IDS's have one USB port that doesn't work, so without my laptop we wouldn't have been able to update radio/sync software....I know you can use a USB stick, but shhhh don't tell them that!!!!
And since he won't let me connect my laptop to the network, so I purchased Roger's Internet on A Stick, cost's me $40 a month but I easily make that back with time saved. And oh ya lets me browse the internet, because he has that restricted too!!